Want to see lean where it got its start? The Ohio State University Fisher College of Business’ Master of Business Operational Excellence program is sponsoring a one-week “Genba in Japan” from May 12-19. The trip will offer an up-close look at how Japanese companies have succeeded in delivering superb quality at the right price, with short lead times, while ensuring high levels of employee and customer satisfaction. Sites include key suppliers of automaker Toyota – a lean manufacturing forerunner – and a range of other industries applying these principles.
How can we drive the results we get as leaders by changing the questions we ask? What does it mean to be a leader of vision, of purpose? The Center for Operational Excellence explored these critical leadership questions in its final event of year on Dec. 8, featuring keynotes from a top leader at Columbus’s Huntington National Bank and a renowned management researcher who recently joined the faculty at The Ohio State University Fisher College of Business.
18 events. More than 60 presentations, workshops, tours and benchmarking opportunities. Countless "a-ha!" moments. The Center for Operational Excellence's 25-year milestone was its busiest ever, and plans are in the works for another exciting year of programming designed to connect our members to the latest best practices in process excellence. With the new year just days away, we're offering a look back at some of our event highlights from 2017 ...
Member Spotlight, Problem Solving, Leadership Development, Events, COE, Culture, Lean thinking, Operations
“How much will this save?” “When will this get done?” Jeff Sturm knows leaders need the answers these questions get. He also knows there’s a better way to ask. “'When will this get done’ is a legitimate question,” said Sturm, Huntington’s Chief Continuous Improvement Officer, “but if you ask it over and over – and at the wrong time – you’re going to drive the wrong behavior.”