Author: Stephen Lundregan

The good news is we live in a world of unprecedented opportunity. If we can’t do it ourselves, we can collaborate with someone who can. The bad news is though anything seems possible, everything is not. If we want to be good at something, we need to focus. Regardless of “what” you choose to collaborate on, operational excellence has some ideas about “how” you do it.  Let’s focus on that by taking a quick look at 5 reasons why operational excellence is so important in a collaborative world…1. Value is the gold standard.Creating value is a win-win game.

I was reading yet another article on leadership responses to the COVID 19 pandemic on the importance of “purpose”.  The “why” most call it.  For example, “Leading with purpose and humanity” was the headline in an article on McKinsey’s interview with Best Buy CEO, Hubert Joly. It got me thinking about “why” we embrace Operational Excellence and “why not” look at it a little differently.In our field, we frequently use “continuous improvement” to describe what we do.