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A common complaint from those resistant to lean thinking is that it can’t be applied to processes that aren’t visible, particularly office processes where most decisions are made with e-mail and phone calls.

Part of the work we do at the Center for Operational Excellence is collaborating with our member companies to ensure they’re connecting with our students for internships and full-time jobs. Dozens, occasionally more than 100, students each year head to our member companies for temporary or permanent employment.

Weeks before the Center for Operational Excellence hosted its first-ever Leading Through Excellence summit, keynote speaker and The Power of Habit author Charles Duhigg offered a valuable insight on the recipe for success in the business world during an interview.

Each year, the Fisher College of Business Office of Diversity and Inclusion Student Services honors the individuals and companies working to make the corporate world a place where everyone feels welcome.

Walk into most any company, and the only signage you’ll see is the name of a department and the names of the people who work there. At the Master of Business Operational Excellence program, we teach our students that visuals can be used for much more, indicating the purpose for the existence of a department or a function within a company.