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The next time you think your organization’s process problems are so singular they couldn’t be happening anywhere else, ask Joe Langlitz and his colleagues how they spent the first month of their summer this year.

by guest author Aravind Chandrasekaran, associate professor of management sciences, Fisher College of Business Anyone who has taught lean principles grounded in the famous Toyota Production System (TPS) to organizations outside the manufacturing industry has – at least once – heard this common refrain: “(Insert industry here) isn’t cars on an assembly line. This doesn’t apply to my work.”

You might not have ever heard the name “Diageo,” but perhaps these ring a bell?

The good news? COE’s fourth-annual Leading Through Excellence summit is less than three months away, and you still have more than two weeks to save up to 15% on registration. The bad news? Seats are selling fast – we’re already half-booked – and some tours and workshops are either full or approaching sell-out.