Category: Culture

This edition of Think OpEx features a guest blogger: Tom Paider, an AVP and build capacity leader at COE member Nationwide Insurance. Paider, also a graduate of Fisher’s MBOE program, will give an inside look at the lean transformation that took place in Nationwide’s IT division.

Depending on your level of skepticism about the intangible in work and in life, the notion of culture being as important – or more important – than process and strategy might ring true or completely hollow. Culture itself became an important aspect of the past two events the Center for Operational Excellence has hosted, and the arguments for its impact on building a team and dealing with the outside world are enough to convert a non-believer.

Growing up, one of the many games I played with my friends was dodgeball. It’s also a sport many of us haven’t given up – particularly in the workplace.Reactions to organizational change can at times resemble a game of dodgeball. (Photo courtesy HeraldTimesOnline.com)

How do you define a good doctor? Is it one known to have never made mistakes or one who made them, learned from them and got better?

If any of you watch CBS Sunday Morning and live in Columbus, chances are you paused mid-coffee sip this past edition during a five-minute segment on the capital city.