At the Center for Operational Excellence, we work alongside our members to foster a problem-solving culture that’s grounded in tried-and-true operational excellence tools, and that’s constant and far-reaching. One way we do that is by connecting industry executives, Fisher College of Business faculty, and our consortium of member companies.
Our new OpEx Spotlight series highlights members of our OpEx community and allows them to share their experiences and perspectives with continuous improvement, organizational change, operational excellence, supply chain, operations, and any niche they feel passionate about. We're excited to introduce Giovanni Bernardo, Head of US Continuous Improvement at Agrana Fruit, as the first in our spotlight series.
One thing is certain in 2020: uncertainty. With the global pandemic in full effect, thousands have been furloughed or laid off while many companies enact hiring freezes. Yet, other companies are still hiring – and some, like COE’s newest member company Singleton Construction, have found a way to take advantage of the pandemic to bring in top-notch talent.
As you prepare your organization’s at least partial return to the office, I urge you to take the time to reflect on what you’ve learned about the work. Treat the four months since the Covid-19 pandemic sent millions of workers in various occupations to shelter and work at home as an experiment. The slice of the workforce that was able to move their work to home—estimated to be somewhat more than a third of all workers—includes the group known as knowledge workers.
As we reflect on the COVID-19 pandemic, we start to wonder how certain countries and regions are able to manage the pandemic better than others. By better, I mean fewer cases and containing the spread within their countries for a sustained period. Through science, we now know that effective containment of COVID-19 relies on preventive measures of wearing facemasks, washing hands, adherence to strict social distancing, monitoring daily health and avoiding public gathering to contain the spread.