Background

Mark Sullivan, an organizational psychologist, is a core MBA and EMBA faculty member and the Academic Director of the Consulting Industry Cluster and the International Business GAP Program. Additionally, he coaches and consults executives and government leaders; and is a noted motivational speaker on resilience and performance in high change environments.

Over the last 38 years, Mark has served in leadership and operating roles in five Global 1000/ Dow 30 companies. He founded, built and ran a $1B product portfolio for the Honeywell Corporate Business Incubator. He also assisted in jump-starting an innovative mid-market LOB (line of business) on organizational capacity building as a McKinsey & Company Consulting Alliance Partner; and an Accenture P&L executive co-leading the North American Human Capital Practice in the telecom industry. More recently, he was the Chief Talent Officer for Battelle, a $5B government contractor. 

Earlier in his career, Mark was Tokyo, Singapore and Chicago-based for United Airlines (UAL). He was UAL's lead negotiator in the Pacific Rim for vendor contracts, trade and government agreements. Simultaneously, he oversaw UAL's Executive Sales Institute world-wide; and on the flight school faculty, FAA certified, for hostage negotiating and emergency services.

During this time, Mark was also briefly on special assignment with the U.S. State Department, to support Prime Minister Gorbachev's political reformation efforts in the latter stages of Perestroika. Moscow and Leningrad -based, he worked with a select team of Soviet Generals in developing practices in negotiating peace agreements with their regional neighbors.

Mark earned his Ph.D. in Organizational Behavior at Case Western Reserve University - (Weatherhead Mgmt. School); and his M.A. from Harvard University. He is a Kauffman Foundation Leadership Scholar; a Weatherhead Family Business Fellow; and a Post-Doctoral resident from the Gestalt Institute. 
On the personal front, as a former British Outward Bound Survival School Instructor and Eagle Scout he enjoys outdoor pursuits: running, sailing and camping. He is married with three sons.
 

Area of Expertise

  •  Executive Development and Coaching
  •  Agility and Resilience in high Change Environments
  •  Experiential Learning and Development
  •  Large Scale Transformation

Education

  •  PhD in Organizational Behavior, Case Western Reserve University
  •  MA in Education, with a concentration in Organizational Development, Harvard University
  •  BS in Special Education, Fitchburg State University

Courses

  • BUSMHR 3100 - Foundations of Management and Human Resources

    The study of human behavior in organizational settings. Prereq: Math 1130 (130), Econ 2001.01 (200), and CSE 100, or equiv. Not open to students with credit for 400 or 701. Not open to students enrolled in the Fisher College of Business.

  • BUSMHR 3200 - Managing Individuals in Organizations: Organizational Behavior and Human Resources

    Principles for managing the performance of individuals and groups in organizations; introduction to organizational behavior theory and its application to staffing, training, compensation, and appraisal. Prereq: Econ 2001.01 (200) and 2002.01 (201), or equivalent. Not open to students with credit for 3100 (400) or 701. Not open to students enrolled in UUSS, UExp or PreBSBA-PR.

  • BUSMHR 3200H - Managing Individuals in Organizations: Organizational Behavior and Human Resources

    Principles for managing the performance of individuals and groups in organizations; introduction to organizational behavior theory and its application to staffing, training, compensation, and appraisal. Prereq: Econ 2001.01 (200) and 2002.01 (201); or equivalents; and enrollment in the Business Administration Honors Cohort Program. Not open to students with credit for BusMHR 701 or 701H.

  • BUSMHR 4020 - Cross Cultural Management

    Basic elements of culture and its impact upon business. Prereq: 2291 or 2292 (BusAdm 499.01); and 3000 (BudAdm 555), and AcctMIS 2200 (211) and 2300 (212), and BusMgt 2320 (330), and 2321 (331).

  • BUSMHR 7260 - Organizational Behavior for Specialized Masters

    Introduction to topics in organizational behavior with a focus on applications for MBLE students. Prereq: Enrollment in MBLE, Specialized Masters in Logistics, or Specialized Masters in Marketing, or permission of instructor.

  • BUSMHR 7261 - Leadership for Specialized Masters

    Introduction to topics in leadership with a focus on applications for specialized business masters students. Prereq: Enrollment in MBLE, Specialized Masters in Logistics, or Specialized Masters in Marketing, or permission of instructor.

  • BUSMHR 7263 - Leadership for SMB Finance Students

    An overview of factors that influence individual work performance and techniques; analytical frameworks for determining effectiveness of given techniques in specific circumstances. Prereq: Enrollment in SMB Finance program, or permission of instructor. Not open to students with credit for MBA 860.

  • BUSMHR 7236 - Crucial Conversations

    Building skills for handling tough conversations; practical ways to manage disagreement and disappointment in a constructive manner. Provides method for straight talk that moves people and positions forward. Principles further build a capacity to hold people accountable while increasing commitment & performance. Drives impact and competitive advantage at the leader, team and organizational level.

  • BUSADM 3630.06 - Business Industry Cluster

    Exploration of current interdisciplinary best business practices in industry. Students will work across business specializations to learn strategy and implementation details from current industry professionals. Prereq: Admission to Business Industry Cluster Program, or permission of instructor.

  • BUSADM 3630.06E - Business Industry Cluster

    Exploration of current interdisciplinary best business practices in industry. Students will work across business specializations to learn strategy and implementation details from current industry professionals. Prereq: Admission to BSBA Honors Contract Industry Cluster program.

  • BUSADM 3632.06 - Business Industry Cluster Project Experience

    Hands-on experience in the execution of industry business practices to fill a need articulated by an operating public or private organization. Prereq 3630.06, and enrollment in Business Industry Cluster Program; or permission of instructor.

  • BUSADM 3632.06E - Business Industry Cluster Project Experience

    Hands-on experience in the execution of industry business practices to fill a need articulated by an operating public or private organization. Prereq: 3630.06E, and admission to the BSBA Honors Contract Industry Clusters program.

  • BUSMHR 7800 - Advanced Topics in Management and Human Resources for EMBA

    Advanced Topics in Management and HR for students in the Executive MBA Program. Prereq: Enrollment in EMBA program. Repeatable to a maximum of 15 cr hrs or 7 completions.