Background

Marc Ankerman has been in HR training and education field for over 29 years. Marc is recently received the Provost Award for Distinguished Teaching for a Lecturer and was inducted into the Academy of teaching at The Ohio State University. Marc is currently a Senior Lecturer at The Ohio State University’s Fisher College of Business, delivering a variety of professional development courses to MBA students. He designed and created Enhancing Professional Interchange, which is a core course in the Fisher MBA curriculum.  He also designed and developed the advanced professional interchange, enhancing written communication and a special PhD communication course, delivered at Fisher.  In addition, he is the faculty advisor for a variety of Case Competition Teams at Fisher.  Marc is a former Director of Training at Williams-Sonoma, Express, Michigan National Bank and Galileo International.  He specializes in the multi-unit, multi-divisional retail world. 

Marc is also President of Ankerman Training Solutions and specializes in employee retention, assimilation and onboarding, creating customized training solutions for his clients. A partial list of clients include: Giant Eagle, The GAP, Lane Bryant, Children’s Hospital, Columbus, dELiA*s, Dick’s Sporting Goods, Help Wizards, Tosoh SMD, MedCost Recovery Systems, Consumers Choice Awards, The Ohio Public Retirement System, Capital University and Law School, Nationwide Insurance, Trident Title Corporation, Street Fighter Marketing, and Sussan Corporation (Australia) Pty. Ltd.  He has designed, developed, and implemented a variety of educational sessions including: call center training and development, sales training, presentation and writing skills, customer service, motivation seminars, time management, supervisory and leadership skills seminars, inclusion and diversity solutions, total quality management, creative problem solving, orientation and onboarding programs. 

Areas of Expertise

  • Communication Skills
  • Presentation - Written - Case Team Coaching
  • Human Resource Training and Development
  • Organizational and Management Development (OD-MD)

Education

  • Phd (abd), Wayne State University
  • M.A. Education, Wayne State University
  • B.A. Mass Communications, Wayne State University

Courses

  • BUSMHR 2292 - Business Skills & Environment

    Introduce the role of business in the lives of individuals, consumers, employees, and citizens. Focus on the concept of ethical leadership with emphasis on both oral and written communication skills for the business environment. Prereq; English 1110.01 (110), or equivalent; and admission to the Business Administration major.Not open to students with credit for BusAdm 499, 499.01, or BusMHR 2291. Not open to pre-business students.

  • BUSMHR 2292H - Business Skills & Environment

    Introduce the role of business in the lives of individuals, consumers, employees, and citizens. Focus on the concept of ethical leadership with emphasis on both oral and written communication skills for the business environment. Prereq: English 1110.01 (110) or equivalent, honors standing, and admission to the Business Administration major program. Not open to students with credit for 2291, 2292, or BusAdm 499(H).

  • BUSMHR 7629 - Prof Business Communication Skills

    The purpose of this course is to create and build a baseline of communication skills used in business and industry. In addition to foundation skills, the course focuses on key elements of style and "polishing up techniques" in the presentations arena. Prereq: MBA 6281.01. Not open to students with credit for 7268.