Supply Chain Symposium - Friday, Feb. 24, 2017


Hosts: Center for Operational Excellence, Fisher Operations and Logistics Management Association

Topic: On-Demand

Fisher College of Business | Noon - 3:30 p.m.


Consumers today are more demanding than ever. With the touch of a button, a consumer can summon a ride with Uber through an app. Within two hours, Amazon can move merchandise from order placement to a customer's doorstep. What implications does this sweeping trend in demand have on operations, logistics, and supply chain management? What opportunities can companies seize as they look to the future? What can companies do today to remain competitive to address consumer’s needs?

The Ohio State Center for Operational Excellence is partnering with the Fisher College of Business Operations and Logistics Management Association to explore these questions through a half-day event open to employees of COE member companies and Fisher MBA students.

Featured Presenters

  • Michael Coburn, Nestle USA

    michael coburnMichael Coburn, Head of Customer-Facing Supply Chain, Nestle USA 

    Coburn will introduce the concept of short-shelf-life products and their impact on products and customers. By presenting Nestle case studies, Coburn will illustrate their challenges and complexities along with the evolution of the short-lead-time supply chain space. Currently in charge of Nestle's Customer Facing Initiative, where he leads teams in customer collaboration and join value stream analysis/improvement, Coburn has a career with Nestle stretching back nearly 30 years. Past roles have included Director, Customer Service and Customer Service Manager.

  • Adrian Kumar, DHL

    adrian kumarAdrian Kumar, Vice President, Solutions Design North America, DHL

    Kumar leads a team of 50 engineers and supply chain professionals to drive growth and continuous improvement across the US and Canada. He'll be discussing how changing consumer trends are changing the traditional fulfillment model. Kumar will discuss the economics behind the model, crowd-sourced delivery, the shift to regional and local fulfillment centers, and challenges in addressing short supply chain lead times.


Time Event / speaker(s) Location
Noon - 12:45 p.m. Networking lunch Blackwell Ballroom
12:45 - 1:30 p.m. Opening speaker: Adrian Kumar, DHL Supply Chain; co-presenter, Manjeet Singh, research manager, Solutions Design, DHL Supply Chain 140 Pfahl Hall
1:30 - 2:30 p.m. Keynote speaker: Michael Coburn, Nestle USA 140 Pfahl Hall
2:30 - 2:45 p.m. Break  
2:45 - 3:30 p.m. Discussion panel, featuring:
- Matthew Fein, operations manager, Amazon
- Jenny Ford, Planning Director, Scotts Miracle-Gro Co.
- Adrian Kumar, DHL
- Rob Precord, project manager, supplier-facing supply chain, Nestle
140 Pfahl Hall
3:30 - 4:30 p.m. (Optional) Cash bar at Blackwell Lounge, snack and hors d'oeuvres provided by COE 140 Pfahl Hall