The E-Merging Report
from the Office of Information Technology Services
Fisher College of Business

Video conferencing:
Helping extend your reach

Video conference studio

Getting special guests and experts to speak in front of your class can be an expensive proposition if that person lives far away. Distance barriers can be prohibitive, but what if you could still bring that person into your classroom through video conferencing?

Video conferencing allows you to connect with just about anyone, anywhere in the world. The real benefit of video conferencing, when compared with a teleconference, is that you can interact with that person almost as if they were in the room through full-motion video and audio.

ITS has two portable video conferencing units that can be deployed into any classroom on the Fisher campus. Along with the portable carts, ITS also has a high-definition video conferencing studio in the basement of Mason Hall.

If you would like to incorporate these video conferencing capabilities into your instructional delivery, please contact the ITS Helpdesk well in advance to determine all of the technical needs of the connection and to allow for testing.

Qualtrics, Microsoft Office training
to be offered during Winter Quarter

Fisher ITS is offering training to faculty and staff on some of the software applications that are most frequently used and beneficial to the college.

Qualtrics logoQualtrics, for which training is being offered for the first time this quarter, is an efficient way to survey constituents, conduct research and gather data or feedback for events.

Several of the Microsoft Office programs have a new look in their 2007 release. Be sure to take advantage of these offerings, which can help you make the adjustment.

Qualtrics Training
Feb. 2 (2 p.m.) or Feb. 3 (10 a.m.)
Topics covered:

  • Creating a Qualtrics account
  • Building a survey
  • Sharing surveys
  • Distributing surveys
  • Viewing response data
Learn more and register.

Intermediate PowerPoint Skills
Feb. 10 (2 p.m.) or Feb. 11 (10 a.m.)
Topics covered:

  • What’s changed from ’03 to ‘07
  • Templates/slide masters
  • Graphics and animation
  • Charts and graphs
  • Multimedia
Learn more and register.

Intermediate Excel Skills
March 2 (2 p.m.) or March 3 (10 a.m.)
Topics covered:

  • What’s Changed From ’03 to ‘07
  • Formulas and Advanced Formulas
  • Managing Multiple Worksheets
  • Charts and Graphs
  • Importing External Data
Learn more and register.

Microsoft Outlook
March 10 (2 p.m.) or March 11 (10 a.m.)
Topics covered:

  • Personalizing Outlook
  • Sending E-mail
  • Using the Calendar
  • Managing Your Mailbox
  • Webmail Options

Learn more and register.

E-mail announcements will be coming soon with more details regarding these training sessions.

Information security starts with you

Many different types of sensitive information exist at Fisher and Ohio State. We use this information daily in our academic and administrative roles; however, data and identity theft, viruses and other information abuses can have damaging implications for you, the college and the university.

Here are some tips for protecting your data:

Keep your computer up-to-date
Just as you follow the basic rules of car maintenance, take the time to maintain a secure computer. This means keeping your computer's operating system and protective programs, such as anti-virus and anti-spyware software, up-to-date.

Carefully guard all of your personal information
Most of us already know that it is important to protect your name, Social Security number and credit card and bank account numbers, but we should also protect other personal data, including phone numbers, birthdays and addresses. All of these can be valuable to an identity thief.

Be aware of what personal information is already available electronically and eliminate what you can
Data breaches have a direct impact on individuals in the form of financial burden, mental duress and loss of trust in the institution, and the university through potential significant financial losses and loss of credibility.

If possible, do not store personal information such as Social Security numbers and student grades electronically on your computer. In cases where this is not an option, please be sure to take the appropriate steps to ensure protection.

Be on the alert for scams
The majority of identity thieves rely on trickery to achieve their goal. To be sure that you don't fall victim, be suspicious of any e-mail, Web page, instant message or telephone call that requests any kind of personal or financial information. As a reminder, neither Fisher nor Ohio State will ever ask you for your username or password via e-mail.

Implementing best practices in your personal life and through your relationship with the college and university creates a safer environment for all. In the event that you suspect sensitive data has been exposed or misused, you should immediately notify the ITS Helpdesk.

For more information on protecting sensitive information, please visit the BuckeyeSecure Web site.

E-mail tips while traveling abroad

With the help of a few tips listed below, sending an e-mail from outside of the country can be just as easy as sitting in front of your office computer.

Mailbox maintenance
It can be difficult or tedious to manage your mailbox while traveling, and so we encourage Fisher e-mail users to perform some general mailbox housekeeping prior to hitting the road. A few minutes in the office reviewing your mailbox can prevent a headache while you are out of the office stateside or overseas where communication can be challenging at times.

Use Fisher Webmail
When traveling abroad it is best to use Fisher Webmail instead of the e-mail software installed on your laptop. Messages sent from e-mail clients are often susceptible to the network they are logged onto. Hotels and business in foreign countries are often the source of spam traffic, which means your messages could also windup being filtered as spam.

Using Fisher Webmail to send and receive e-mail messages while traveling abroad is the best solution. The Webmail application resides within the college’s network, and as a result is less likely to encounter e-mail spam problems.

Use caution when logging onto a public computer
Remember to always be extra careful when logging into Webmail on a public computer at hotels, Internet cafes and airports. To ensure your personal information remains private, it is best to never save your logon information, don't leave the computer unattended, refrain from entering sensitive information such as credit card numbers and other financial information, and always remember to logout of Webmail or other accounts that you logged into.

Please feel free to contact the Fisher ITS Helpdesk in advance of your trip to address any questions or concerns you may have.

Winter 2010

In This Issue

Video conferencing: Helping extend your reach

Qualtrics, Microsoft Office training to be offered during Winter Quarter

Information security starts with you

E-mail tips while
traveling abroad

Microsoft updates

Microsoft provides regular updates for its products, including operating systems.

These updates help prevent security attacks, protect against malicious software, as well as fix flaws within the operating system and applications running on your computer.

Please incorporate these updates as soon as they become available to ensure your computer does not become vulnerable.

Contact ITS



For technology related assistance, please visit our Helpdesk team at 320 Mason Hall, between the hours of
8 a.m. and 5 p.m., Monday through Friday.

The E-Merging Report is published quarterly by the Office of Information Technology Services.

You have received this e-mail because you are a faculty or staff member of Fisher College of Business.

The Ohio State University
Max M. Fisher
College of Business

2100 Neil Avenue
Columbus, Ohio 43210