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Walter Zinn

BiographyPublications

Professor Zinn’s research interests focus primarily on the impact of customer service policies on the determination of safety stocks. As part of this focus, his research addresses issues such as the effects of inventory centralization and sales forecasting on safety stocks, logistics partnerships and, more recently, consumer reactions to stockouts. Professor Zinn is also interested in logistics issues in Latin America and received a logistics innovation award from the Latin American Logistics Center.

His research has been published in such academic journals as the Journal of Business Logistics, European Journal of Operational Research, Journal of the Operational Research Society, The International Journal of Logistics Management, Journal of the Academy of Marketing Science and Business Horizons. Professor Zinn is also a member of the editorial review board of the Journal of Business Logistics and The International Journal of Logistics Management. He recently completed two studies for the World Bank, both discussing supply chain management problems generated by imperfections in public policy, and works regularly with the business community as a speaker at logistics conferences and meetings in the United States, Brazil and other countries in Latin America.

Areas of expertise

  • Customer service and inventory management policy
  • Logistics strategy and management
  • Logistics in Latin America

Education

  • PhD, Michigan State University
  • MBA, Michigan State University
  • BA, Fundacao Getulio Vargas, Brazil

Refereed Journal Articles

  • Knemeyer, M. August, Walter Zinn and Cuneyt Eroglu, “Proactive Planning for Catastrophic Events in Supply Chains,” Journal of Operations Management, forthcoming.
  • Zinn, Walter and Peter C. Liu, “A Comparison of Actual and Intended Consumer Behavior in Response to Retail Stockouts, ” Journal of Business Logistics, Vol. 29, Num. 2, 2008, pp. 141-160.
  • Zinn, Walter and John M. Charnes, “A Comparison of the Economic Order Quantity and Quick Response Inventory Replenishment Methods,” Journal of Business Logistics, Vol. 26, Num. 2, 2005, pp. 119-142.
  • Croxton, Keely L. and Walter Zinn, “Inventory Considerations in Network Design,” Journal of Business Logistics, Vol. 26, Num. 1, 2005, pp. 149-168.
  • Wanke, Peter R. and Walter Zinn, “Strategic Logistics Decision Making,” International Journal of Physical Distribution and Logistics Management, Vol.34, Num. 6, 2004, pp. 466-478.
  • Zinn, Walter, John T. Mentzer and Keely L. Croxton, “Customer Based Measures of Inventory Availability,” Journal of Business Logistics, Vol. 23, Num. 2, 2002, pp. 19-44.
  • Zinn, Walter and Peter A. Liu, “Consumer Response to Retail Stockouts,” Journal of Business Logistics, Vol. 22, Num. 1, 2001, pp. 49-72.
  • Zinn, Walter and A. Parasuraman, "Scope and Intensity of Logistics-Based Strategic Alliances," Industrial Marketing Management, Vol. 26, Num. 2, 1997, pp. 137-147.
  • Zinn, Walter, "The New Logistics in Latin America: An Overview of Current Status and Opportunities," International Journal of Logistics Management, Vol. 7 Num. 1, 1996, pp. 61-71. This article was updated, translated to French and reprinted in Logistique et Management, Vol. 6, Num.1, 1998, pp. 59-70.
  • Grewal, Dhruv and Walter Zinn, "Pricing Products in Inflationary Environments: The Combined Effects of Inflation, Hyperinflation and Interest Rate on Customer and Firm Behavior," Pricing Strategy & Practice: An International Journal, Vol. 4, Num. 1, 1996, pp. 4-10.
  • Charnes, John M., Howard Marmorstein and Walter Zinn, "Safety Stock Determination With Serially Correlated Demand In a Periodic-Review Inventory System," Journal of the Operational Research Society, Vol. 46, 1995, pp. 1006-1013. Translated to Portuguese and reprinted in Gestao & Producao, Vol. 4, Num. 2, 1997, pp. 140-149.
  • Lassar, Walfried and Walter Zinn, "Informal Channel Relationships in Logistics," Journal of Business Logistics, Vol. 16, Num. 1, 1995, pp. 81-106.
  • Dominguez, Luis V. and Walter Zinn, "International Supplier Characteristics Associated With Successful Long-Term Buyer/Seller Relationships," Journal of Business Logistics, Vol. 15, Num. 2, 1994, pp. 63-88.
  • Marmorstein, Howard and Walter Zinn, "A Conditional Effect of Autocorrelated Demand on Safety Stock Determination," European Journal of Operational Research, Vol. 68, Num. 1, 1993, 139-142.
  • Sarel, Dan and Walter Zinn, "Customer and Non-Customer Perceptions of Third-Party Services: Are They Similar?" International Journal of Logistics Management, Vol. 3, Num. 1, 1992, pp. 12-22.
  • Zinn, Walter, Howard Marmorstein and John M. Charnes, "The Effect of Autocorrelated Demand on Customer Service," Journal of Business Logistics, Vol.13, Num. 1, 1992, 173-192.
  • Zinn, Walter, "O Retardamento da Montagem Final de Produtos Como Estratégia de Marketing e Distribuição," Revista de Administração de Empresas, Vol. 4, 1990, pp. 53-59.
  • Zinn, Walter, "Developing Heuristics to Estimate the Impact of Postponement on Safety Stock," International Journal of Logistics Management, Vol. 1, Num. 2, 1990, pp. 11-16.
  • Zinn, Walter and Scott D. Johnson, "The Commodity Approach in Marketing Research: Is it Really Obsolete?" Journal of the Academy of Marketing Science, Vol. 18, Num. 4, 1990, pp. 345-354.
  • Zinn, Walter and Howard Marmorstein, "Comparing Two Alternative Methods of Determining Safety Stock: The Demand and the Forecast Systems," Journal of Business Logistics, Vol. 11, Num. 1, 1990, pp. 95-110.
  • Zinn, Walter and Robert E. Grosse, "An Empirical Assessment of Barriers to Globalization: Is Global Distribution Possible?" International Journal of Logistics Management, Vol. 1, Num. 1, 1990, pp. 13-18.
  • Grosse, Robert E. and Walter Zinn, "Standardization in International Marketing: The Latin American Case," Journal of Global Marketing, Vol. 4, Num. 1, 1990, pp. 53-78.
    Zinn, Walter, "Should You Assemble Products Before A Customer Order is Received?" Business Horizons, Vol. 33, Num. 2, 1990, 70-73.
  • Zinn, Walter, Michael Levy and Donald J. Bowersox, "Measuring the Effect of Inventory Centralization/Decentralization on Aggregate Safety Stock: The Square Root Law Revisited," Journal of Business Logistics, Vol. 10, Num. 1, 1989, pp. 1-14.
  • Zinn, Walter and Michael Levy, "Speculative Inventory Management: A Total Channel Perspective," International Journal of Physical Distribution and Materials Management, Vol. 18, Num. 5, 1988, pp. 34-39.
  • Zinn, Walter and Donald J. Bowersox , "Planning Physical Distribution with the Principle of Postponement," Journal of Business Logistics, Vol.9, Num. 2, 1988, 117-136.

Conference Proceedings and Other Publications

  • Zinn, Walter, Book Review of Roux, Dominique, "Laborgistics,"Transportation Journal, Vol. 44, Num. 1, 2005, p. 62.
  • Zinn, Walter, “Logistics, Marketing and Supply Chain Strategies,” Foreword to a Special Section in the Journal of Business Logistics, Vol. 21, Num. 2, 2000, pp. 17-18.
  • Zinn, Walter, “Obstacles to Supply Chain Efficiency in a Trade Block Environment: Three Cases in Mercosur,” 1999, report prepared for the World Bank.
  • Zinn, Walter, “Obstacles to the Efficiency of Supply Chains in Developing Countries: Three Cases in the Transportation Industry in Brazil,” 1998, report prepared for the World Bank.
  • Zinn, Walter and John T. Mentzer, "Customer Based Measures of Inventory Performance," Proceedings of the Annual Conference of the Academy of Marketing Science, Elizabeth Wilson and Joseph F. Hair, Jr., editors, 1996, pp. 91-98.
  • Dominguez, Luis V. and Walter Zinn, "Long Term Partnerships with Foreign Suppliers: Success Factors," Proceedings of the Council of Logistics Management Educator's Conference,James Masters, editor, 1990, pp. 64-78.
  • Zinn, Walter, Michael Levy and Donald J. Bowersox , "On Assumed Assumptions and the Inventory Centralization/ Decentralization Issue," Journal of Business Logistics, Vol. 11, Num.2, 1990, pp. 139-142.
  • Dominguez, Luis V. and Walter Zinn , "Patterns of Caribbean Tourism: Benefits to Host Societies," International Business and Banking Institute Discussion Paper Series, University of Miami, 1988.
  • Zinn, Walter, Book Review of Sheth, Jagdish N. and Dennis E. Garrett, "Marketing Theory: Classic and Contemporary Readings," in Journal of Marketing, Winter 1987, pp. 138-139
  • Zinn, Walter and Scott D. Johnson , "The Commodity Approach in Marketing Research," Proceedings of the Third Conference in Marketing History, Stanley D. Hollander and Terence Nevitt, editors, 1987.
  • Zinn, Walter, "The Hanseatic League and the Nature of Multinational Business," Proceedings of the Second Workshop in Marketing History, Stanley D. Hollander and Terence Nevitt, editors, 1985, pp. 86-97.