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Martha C. Cooper

Martha CooperProfessor of Marketing & Logistics

 

 

 

 

 

 

 

Professor Cooper has co-authored three books on customer service, partnerships and strategic planning for logistics, and conducts an annual study on women in logistics.

She has published in such journals as Industrial Marketing Management, The International Journal of Logistics Management, The International Journal of Physical Distribution and Logistics Management, The Journal of Business Logistics, The Journal of Classification, The Journal of Marketing Research, The Journal of Personal Selling and Sales Management, Applied Psychological Measurement and Psycho-metrika. She serves on the editorial review boards of The Journal of Business Logistics and Supply Chain Management Review and on the editorial board of The Journal of Transportation Management.

Areas of expertise

  • Supply chain management partnerships and other interfirm relationships
  • The role of customer service in corporate strategy
  • International logistics
  • Cluster analysis
  • Distribution systems
  • Outsourcing

Education

  • PhD, The Ohio State University
  • MS, Purdue University
  • BS, Purdue University