The Center for Operational Excellence’s flagship annual event has more than a few things in common with the fast-paced racing world featured in the kickoff to the fourth-annual Leading Through Excellence summit. In the span of three years, COE’s April Leading Through Excellence summit has grown to a gathering of nearly 400 process excellence leaders | Read more…



by special contributor Nathan Craig, asst. prof. management sciences, Fisher College of Business The retail shopping experience today is one of incredible convenience for customers and extraordinary complexity behind the scenes. Customers have grown accustomed to the seemingly sleight-of-hand ease with which many retailers stock shelves and fill online orders, while their supply chains are under increasing | Read more…



“Bullet-proof” and lean: Is it possible? In managing the business relationships that flow downstream to the customer, companies are honing their risk management practices to reduce vulnerability and bolster continuity. Battling risk, however, often leads to built-in redundancies and other measures that run counter to lean principles. How, then, can an organization with a legacy | Read more…



The United States’ supply chain network is trailing other countries in tracking its environmental impact and readying for the risks posed by climate change, according to a new report. London, England-based nonprofit CDP this week released its annual supply chain sustainability report, which surveyed more than 3,000 suppliers around the globe on a number of | Read more…



A new healthcare-efficiency collaboration between The Ohio State University Fisher College of Business and Cardinal Health Inc. is driving results for participating hospitals just months into its launch. The Academy for Excellence in Healthcare recently released two “white paper” reports from hospital systems that have participated in the program, which started early this year and | Read more…



Today’s fast-paced business world is a constant balancing act of tackling short-term challenges and positioning our organizations for future ones. For those beyond the five, 10, even 20-year horizon, two provocative questions linger: What are they, and what, if anything, can we do about them now? Center for Operational Excellence Associate Director Tom Goldsby is | Read more…



Steering an organization toward operational excellence comes with internal and external headwinds, and next month’s quarterly COE seminar is tackling two critical ones with the help of its featured presenters. Kicking off COE’s Sept. 26 seminar at 10:30 a.m. is Rubik Babakanian, senior vice president and chief procurement officer at hard drive manufacturer Western Digital | Read more…



Fisher College of Business Associate Professor John Gray in a column for our sister center The Risk Institute tackles the looming threat of the “100-year event” for a company’s supply chain, which could range from a tsunami to a nuclear disaster or factory fire. The problem with these so-called 100-year happenings, he writes, is that | Read more…



The stream of shapeless information dubbed “big data” in recent years has swelled to a full-blown waterfall– and for any company looking to maintain competitive edge, it’s drink or drown. The Center for Operational Excellence at its April Leading Through Excellence summit tackled the issue of big data and analytics through the lens of operations | Read more…



Need to get out of town for a while? The Center for Operational Excellence has expanded the scope of the April 9 plant tours offered as part of our three-day Leading Through Excellence summit to include a trip to LeanCor in Florence, Ky., in the Cincinnati metro area. Unlike the five other plant tours we’re | Read more…