Looking back at a storied history that stretches back more than a century, Ryan Arbogast remembers Nov. 1, 2013, as a low point for the company his great-grandfather founded in 1907. Arbogast, fourth-generation president at prosthetic product manufacturer WillowWood, sat anxiously in a Florida courtroom and listened to a judge deliver the most devastating blow | Read more…



As more industries turn to lean principles to drive gains in productivity and increase cost savings, a longstanding partnership at The Ohio State University Fisher College of Business is expanding to match a burgeoning need for know-how. Fisher College of Business and Shelton, Conn.-based Productivity Inc. this week announced the launch of the Lean Manager | Read more…



A new healthcare-efficiency collaboration between The Ohio State University Fisher College of Business and Cardinal Health Inc. is driving results for participating hospitals just months into its launch. The Academy for Excellence in Healthcare recently released two “white paper” reports from hospital systems that have participated in the program, which started early this year and | Read more…



Time and money are in short supply these days for companies seeking to build a long-term problem-solving culture and keep up with a frenzied short-term workload, but sometimes it’s necessary to hit “pause” before launching forward. The Center for Operational Excellence once again is offering a low-cost, high-value opportunity for companies around the country to | Read more…



Connecting far-flung employees – across an office or across the globe – is becoming an increasingly common challenge for companies of any size. A number of organizations have turned to technological solutions for town halls, top leadership updates and team meetings – but how can they ensure communication leads to results and isn’t lost along | Read more…



A new survey on operations management in U.S. middle-market companies shows them uniquely positioned to make sustainable process improvements but still trailing their larger peers in developing formal implementation programs. The report, The Operations Playbook: A Systematic Approach for Achieving and Maintaining Operations Excellence, is authored by Center for Operational Excellence Co-Director Dr. Peter Ward | Read more…



Since the 2008 recession, organizations are pushing their research and development departments to the brink, seeking the same, or greater, levels of innovation at the same, or lower, amounts of funding. At the same time, an unprecedented level of connection across the global supply chain has brought competition to a frenzied peak, pushing companies to | Read more…



Today’s fast-paced business world is a constant balancing act of tackling short-term challenges and positioning our organizations for future ones. For those beyond the five, 10, even 20-year horizon, two provocative questions linger: What are they, and what, if anything, can we do about them now? Center for Operational Excellence Associate Director Tom Goldsby is | Read more…



A Columbus Dispatch story this week on The Ohio State University Wexner Medical Center’s new emergency department set to open this weekend includes a few discouraging statistics on the operation’s current state. Wait times for patients eventually admitted, according to the article, exceed 6 hours, the third-longest rate among Ohio hospitals. And about 4 percent | Read more…



A Columbus-area school district is turning to operational excellence to help drive efficiencies and funnel more dollars into the classroom, armed with a pledge of partnership with Fisher College of Business and hopes of help from a competitive state funding program. Dublin City Schools recently applied for $555,000 through Ohio’s Straight A Fund, which encourages | Read more…