Following a record-breaking Leading Through Excellence summit in April, the Center for Operational Excellence is gearing up for a busy slate of summer events. Spotlight on MassMutual at IT Leadership Network forum After a visit from Menlo Innovations CEO and Joy Inc. author Rich Sheridan May 13, COE’s popular IT Leadership Network forum series returns June | Read more…



Miss last year’s Leading Through Excellence summit? Looking to revisit one of our most popular keynotes? The Center for Operational Excellence is partnering with Fisher College of Business’ Master of Business Operational Excellence program to bring to campus Rich Sheridan, CEO of award-winning software developer Menlo Innovations LLC and author of Joy Inc. Employees of COE member | Read more…



Furthering Fisher College of Business’ reputation as a top operations research powerhouse, a Management Sciences professor recently received honors from a major engineering journal. IIE Transactions, the flagship journal of the Institute of Industrial Engineers, honored Fisher Prof. W.C. Benton Jr. with the ‘Best Paper’ award. He’ll be formally acknowledged at the publication’s research conference | Read more…



The Center for Operational Excellence’s flagship annual event has more than a few things in common with the fast-paced racing world featured in the kickoff to the fourth-annual Leading Through Excellence summit. In the span of three years, COE’s April Leading Through Excellence summit has grown to a gathering of nearly 400 process excellence leaders | Read more…



by guest author Aravind Chandrasekaran, associate professor of management sciences, Fisher College of Business Anyone who has taught lean principles grounded in the famous Toyota Production System (TPS) to organizations outside the manufacturing industry has – at least once – heard this common refrain: “(Insert industry here) isn’t cars on an assembly line. This doesn’t | Read more…



by special contributor Nathan Craig, asst. prof. management sciences, Fisher College of Business The retail shopping experience today is one of incredible convenience for customers and extraordinary complexity behind the scenes. Customers have grown accustomed to the seemingly sleight-of-hand ease with which many retailers stock shelves and fill online orders, while their supply chains are under increasing | Read more…



Culture matters – and the companies that do it right know it pays dividends inside and outside their four walls. This month, four Center for Operational Excellence members made the cut in an annual ranking by Columbus Business First of the Best Places to Work in the Columbus area. These companies scale the heights of | Read more…



A longtime staffer in Fisher College of Business’ Management Sciences department was honored this week with a top service award from The Ohio State University. Laurie Spadaro, assistant to the department chair in Management Sciences, received the Distinguished Staff Award, given to only a dozen staff members each year who have served the university for | Read more…



Looking back at a storied history that stretches back more than a century, Ryan Arbogast remembers Nov. 1, 2013, as a low point for the company his great-grandfather founded in 1907. Arbogast, fourth-generation president at prosthetic product manufacturer WillowWood, sat anxiously in a Florida courtroom and listened to a judge deliver the most devastating blow | Read more…



A new healthcare-efficiency collaboration between The Ohio State University Fisher College of Business and Cardinal Health Inc. is driving results for participating hospitals just months into its launch. The Academy for Excellence in Healthcare recently released two “white paper” reports from hospital systems that have participated in the program, which started early this year and | Read more…