by special contributor Nathan Craig, asst. prof. management sciences, Fisher College of Business The retail shopping experience today is one of incredible convenience for customers and extraordinary complexity behind the scenes. Customers have grown accustomed to the seemingly sleight-of-hand ease with which many retailers stock shelves and fill online orders, while their supply chains are under increasing | Read more…



The good news? COE’s fourth-annual Leading Through Excellence summit is less than three months away, and you still have more than two weeks to save up to 15% on registration. The bad news? Seats are selling fast – we’re already half-booked – and some tours and workshops are either full or approaching sell-out. On the | Read more…



At least one workshop at this April’s Leading Through Excellence summit is a must-have on your wish list. The Center for Operational Excellence this spring is partnering with Mooresville, N.C.-based Performance Instruction & Training (PIT), a hotbed for training pit crew athletes worldwide. Not only will PIT leader Ben Cook be kicking off the second | Read more…



Looking for a crash course in the Center for Operational Excellence and how we’re partnering with our member companies? Executive Director Peg Pennington recently visited the Ohio Manufacturing Institute to talk COE on its Manufacturing Tomorrow podcast, a twice-monthly sit-down with leaders in the trade. Pennington’s wide-ranging chat with host Kathryn Kelley touches on COE’s | Read more…



Leaders at two Center for Operational Excellence member companies have taken their lean transformation stories to the publishing world. Now for sale online and on shelves are Lean-Driven Innovation: Powering Product Development at the Goodyear Tire & Rubber Co. and The Lean I.T. Field Guide: A Roadmap for Your Transformation. Lean-Driven Innovation was written by | Read more…



With registration for the Center for Operational Excellence’s fourth-annual Leading Through Excellence summit set to open next month, we’ve unveiled the featured keynote line-up for the April 2016 event. Leading Through Excellence will take place April 12-14 in Columbus, Ohio, and feature its signature mix of plant tours, industry and researcher-led breakout sessions, and dynamic | Read more…



For an event that grows in scope and diversity each year, uniting hundreds of process improvement leaders from around the globe, it’s no coincidence one of the keynote speakers for the Center for Operational Excellence’s spring summit is co-author of a book called Scaling Up Excellence. COE’s third-annual Leading Through Excellence summit in April was | Read more…



The two featured speakers at the Center for Operational Excellence’s upcoming quarterly seminar might be from two wildly different industries, but they’re both bringing stories that illustrate a stark truth about the world today: The rules of the game are changing, and standing still isn’t an option. COE on Friday, Feb. 13, is hosting from | Read more…



Looking back at a storied history that stretches back more than a century, Ryan Arbogast remembers Nov. 1, 2013, as a low point for the company his great-grandfather founded in 1907. Arbogast, fourth-generation president at prosthetic product manufacturer WillowWood, sat anxiously in a Florida courtroom and listened to a judge deliver the most devastating blow | Read more…



As more industries turn to lean principles to drive gains in productivity and increase cost savings, a longstanding partnership at The Ohio State University Fisher College of Business is expanding to match a burgeoning need for know-how. Fisher College of Business and Shelton, Conn.-based Productivity Inc. this week announced the launch of the Lean Manager | Read more…