by guest author Aravind Chandrasekaran, associate professor of management sciences, Fisher College of Business Anyone who has taught lean principles grounded in the famous Toyota Production System (TPS) to organizations outside the manufacturing industry has – at least once – heard this common refrain: “(Insert industry here) isn’t cars on an assembly line. This doesn’t | Read more…



A new healthcare-efficiency collaboration between The Ohio State University Fisher College of Business and Cardinal Health Inc. is driving results for participating hospitals just months into its launch. The Academy for Excellence in Healthcare recently released two “white paper” reports from hospital systems that have participated in the program, which started early this year and | Read more…



A Columbus Dispatch story this week on The Ohio State University Wexner Medical Center’s new emergency department set to open this weekend includes a few discouraging statistics on the operation’s current state. Wait times for patients eventually admitted, according to the article, exceed 6 hours, the third-longest rate among Ohio hospitals. And about 4 percent | Read more…



Congratulations to Center for Operational Excellence member Wexner Medical Center for ranking among the nation’s best hospitals and cracking the top five in Ohio in the latest ranking from U.S. News and World Report! Among Ohio’s 225 hospitals, U.S. News ranked The Ohio State University’s medical center fourth, the highest ranking among Columbus-area hospitals and | Read more…



With less than four weeks to go before we kick off our second-annual Leading Through Excellence summit, we’ve unveiled the full list of breakout sessions you’ll have the chance to experience throughout the day on Thursday, April 10, and Friday, April 11, in Columbus, Ohio. The full list is available at our website, but here’s | Read more…



The health-care institutions perched atop U.S. News and World Report’s annual best hospitals ranking are known as the leaders in their field, the place to be for their specialties, well-staffed and highly regarded. New research from a Fisher College of Business professor found those accolades don’t, however, mean operating margins aren’t often razor-thin – or | Read more…



Featured on the homepage of Fisher College of Business this week is Aravind Chandrasekaran, assistant professor of management sciences, who recently took home a first-ever honor at the Decision Sciences Institute’s annual meeting. Chandrasekaran was honored with the inaugural Carol J. Latta Memorial DSI Emerging Leadership Award for Outstanding Early Career Scholar, which will be | Read more…



Earlier this month, Shingo Prize-winning author and Master of Business Operational Excellence instructor Beau Keyte wrote a fascinating article on the Huffington Post titled “The Silent Killer of Health Care Transformation: Being Overburdened by Too Many Choices.” This addresses a key concept in lean called “muri,” or overburdening. Keyte defines overburden a phenomenon where equipment | Read more…



After spending years as a practicing physician and later working with others to improve processes in health-care delivery, it’s still refreshing to spend some time on the other side of the exam table. I recently lacerated my toe when a blender jar fell from the counter top and, bleeding profusely, went with my partner to | Read more…



As pharmaceutical recalls continue to hit headlines, an ongoing focus of research for one Fisher College of Business professor is taking on a new urgency. Fisher Prof. John Gray and two co-authors of an unpublished paper recently wrote an article featured in the online edition of U.S. News & World Report that highlights the ongoing | Read more…