The rapidly evolving digital world is changing how we communicate, how we process information, and even how we add and network with members in our organizations, raising many questions: Is my LinkedIn profile opening or closing doors? Are my internal presentations truly selling my ideas for change? What can I look at online when hiring | Read more…



The Center for Operational Excellence’s 2015 Leading Through Excellence summit drew nearly 350 process excellence leaders from around the globe. Click on an image below to advance through the show or view images in a separate browser window:



For an event that grows in scope and diversity each year, uniting hundreds of process improvement leaders from around the globe, it’s no coincidence one of the keynote speakers for the Center for Operational Excellence’s spring summit is co-author of a book called Scaling Up Excellence. COE’s third-annual Leading Through Excellence summit in April was | Read more…



The two featured speakers at the Center for Operational Excellence’s upcoming quarterly seminar might be from two wildly different industries, but they’re both bringing stories that illustrate a stark truth about the world today: The rules of the game are changing, and standing still isn’t an option. COE on Friday, Feb. 13, is hosting from | Read more…



“Bullet-proof” and lean: Is it possible? In managing the business relationships that flow downstream to the customer, companies are honing their risk management practices to reduce vulnerability and bolster continuity. Battling risk, however, often leads to built-in redundancies and other measures that run counter to lean principles. How, then, can an organization with a legacy | Read more…



Time and money are in short supply these days for companies seeking to build a long-term problem-solving culture and keep up with a frenzied short-term workload, but sometimes it’s necessary to hit “pause” before launching forward. The Center for Operational Excellence once again is offering a low-cost, high-value opportunity for companies around the country to | Read more…



The Center for Operational Excellence is closing out its year of programming with behind-the-hood looks at two of the biggest brands on the planet – and a fitting conclusion to the day. Joining COE for its Friday, Dec. 5, seminar is Kevin Nolan, VP of technology for GE Appliances. An ever-consolidating appliance market has turned | Read more…



Since the 2008 recession, organizations are pushing their research and development departments to the brink, seeking the same, or greater, levels of innovation at the same, or lower, amounts of funding. At the same time, an unprecedented level of connection across the global supply chain has brought competition to a frenzied peak, pushing companies to | Read more…



A retired U.S. Navy captain with a fascinating turnaround story and a leading researcher in organizational change are set to headline the Center for Operational Excellence’s third-annual Leading Through Excellence summit in April 2015. COE Executive Director Peg Pennington announced on Sept. 26 that the following speakers are booked to present at the three-day event, | Read more…



Even the best organizations don’t see outside their four walls sometimes, and those in search of the big picture often turn to value-stream mapping. As a tool in the lean transformation arsenal, value-stream mapping is a tried-and-true approach to finding bottlenecks, redundancies and other problems in the product or service’s journey to the end customer. | Read more…