The first- and second-year Fisher College of Business graduate students who attended last Friday’s third-annual Link Symposium didn’t have to wait long to hear sound advice from our panel on lean implementation. Moderating the event was Georgia Keresty, vice president of science, technology, and quality at Johnson & Johnson’s Advanced Sterilization Products. A 30-year veteran | Read more…



McKinsey & Co. Partner Krish Krishnakanthan shared a number of sharp insights about the application of lean principles to the world of information technology, but what seemed to resonate the most were his thoughts on how we view two very important features of any organization: Meetings and managers. Meetings, Krishnakanthan (pictured) told a crowd of | Read more…



Facebook COO Sheryl Sandberg’s bestselling book Lean In didn’t so much create buzz in the biz-book world as it did a jet-engine roar. Nearly six months after its release, Lean In seems still as talked-about as ever – so much so that at least a few of our member companies are hosting ongoing discussions centered | Read more…



Last February, the Center for Operational Excellence teamed up with Fisher’s Operations and Logistics Management Association for its first-ever attempt at a “world café”-style event. For a few hours, we brought together COE members, Fisher students and faculty to tackle the topic of logistics in an actionable way – with a catch. The clock ticks | Read more…



The Center for Operational Excellence entered its 21st year of existence in 2013, but it’s unlikely this year will be anything like what you’ve experienced before. At the top of the list for why is our Leading Through Excellence summit, which begins in little more than three months and marks the first-ever multi-day event for | Read more…



We might be fresh off our Dec. 7 professional development meeting featuring Worthington Industries President Mark Russell and Fisher College of Business Professor Jeff Ford, but we’re already deep into planning our event roster for next year. One of the process improvement experts you’ll have access to in 2013 is Art Byrne, author of the | Read more…



Fisher Senior Lecturer Mrinalini Gadkari is breaking down a recent week in the life of Fisher’s Master of Business Operational Excellence program. Stay tuned this week for more.  Lynn Kelley, VP of continuous improvement at Union Pacific, recently challenged students with two really interesting questions: If complexity is so bad from a lean perspective, why | Read more…



I’m not a betting man, but I’d be willing to lay down a few bucks that as you’re reading this you have your e-mail open and a to-do list stashed on your desk or in your head measuring a mile long and never shorter. Full disclosure: This is me on both counts, and I’ll throw | Read more…



Depending on your level of skepticism about the intangible in work and in life, the notion of culture being as important – or more important – than process and strategy might ring true or completely hollow. Culture itself became an important aspect of the past two events the Center for Operational Excellence has hosted, and | Read more…



The arc of Gail Marsh’s personal and professional life is part success story and part cautionary tale – and she’d acknowledge that as much as anyone. Gail was gracious enough to share that story as part of a regular series of women’s leadership breakfasts the Center for Operational Excellence hosts, sparking a discussion with nearly | Read more…