Blog Posts

The Center for Operational Excellence works alongside our members to foster a problem-solving culture that’s grounded in tried-and-true operational excellence tools, and that’s constant and far-reaching. Through membership, organizations gather actionable insights from industry executives at COE programming, tap into research findings focused on today’s greatest challenges, and connect with Fisher College of Business students poised to become tomorrow’s leaders.

Every business and industry has been impacted by change in the past year and, it is evident that these changes are accelerating. In fact, more change is expected to occur in the next 10 years than in the past 50 years. So, how can businesses keep up? Staying agile in an evolving environment requires a different set of thinking, skills, and capabilities. Below are five strategies your organization can keep up with the ever-increasing pace of change: Focus on your customers – today and emerging

In September 2021, I had the pleasure of presenting a webinar on a topic I am passionate about: Leading with Respect. If you missed this webinar, it is available in COE's Members Only Digital Content Archive. If you don't have an account, you can create an account.

This note is the second of two focusing on the design and management of a single, mass vaccine delivery site at the Ohio State University Wexner Medical Center (OSUWMC) and examining the contributions of lean thinking and practice to the cycles of design, fulfillment, and use in this one site.

The business world is more diverse than ever. This provides us with unique opportunities as well as challenges. If you're able to understand psychology of implicit bias, you'll be able to connect, communicate, and persuade at a higher level, as well as improve your ability to make high-level, and fair, decisions.