Author: Cheyanne Cierpial

Bestselling author, attorney, and speaker Kwame Christian believes that the best things in life are on the other side of difficult conversations. Director of the American Negotiation Institute, Kwame Christian is a respected voice in the field of negotiation and conflict resolution and is dedicated to empowering professionals through the art and science of persuasion. And he's joining us as a keynote speaker at the 2022 COE Summit. His keynote address will help countless individuals overcome the fear, anxiety, and emotion often associated with difficult conversations through

The 2022 COE Summit is a 2-day virtual event will bring together dozens of industry experts and leading researchers and hundreds of professionals to get in front of the latest best practices in leadership, problem-solving, and continuous improvement. If you've been on the fence about attending a virtual conference, here's why you should consider it: Learning and development is as important as ever. Organizations are becoming defined by their ability to adapt and anticipate disruption.

The pace of change is moving faster than ever, and organizations are becoming defined by their ability to adapt and anticipate disruption. Growing as an innovative, adaptive organization means supporting a culture of continuous learning.

In 2021, COE curated a lineup of experts to speak (virtually) on topics ranging from supply chain, leadership, and the future of work to diversity, lean transformation, and robotic process automation. As the year draws to a close, we wanted to share a selection of books recommended by several of our speakers.

The business world is more diverse than ever. This provides us with unique opportunities as well as challenges. If you're able to understand psychology of implicit bias, you'll be able to connect, communicate, and persuade at a higher level, as well as improve your ability to make high-level, and fair, decisions. In May 2021, Kwame Christian, Director of the American Negotiation Institute, hosted a webinar on Dangers of the Subconscious for the Center for Operational Excellence.