Following a record-breaking Leading Through Excellence summit in April, the Center for Operational Excellence is gearing up for a busy slate of summer events. Spotlight on MassMutual at IT Leadership Network forum After a visit from Menlo Innovations CEO and Joy Inc. author Rich Sheridan May 13, COE’s popular IT Leadership Network forum series returns June | Read more…



Miss last year’s Leading Through Excellence summit? Looking to revisit one of our most popular keynotes? The Center for Operational Excellence is partnering with Fisher College of Business’ Master of Business Operational Excellence program to bring to campus Rich Sheridan, CEO of award-winning software developer Menlo Innovations LLC and author of Joy Inc. Employees of COE member | Read more…



Furthering Fisher College of Business’ reputation as a top operations research powerhouse, a Management Sciences professor recently received honors from a major engineering journal. IIE Transactions, the flagship journal of the Institute of Industrial Engineers, honored Fisher Prof. W.C. Benton Jr. with the ‘Best Paper’ award. He’ll be formally acknowledged at the publication’s research conference | Read more…



The Center for Operational Excellence’s flagship annual event has more than a few things in common with the fast-paced racing world featured in the kickoff to the fourth-annual Leading Through Excellence summit. In the span of three years, COE’s April Leading Through Excellence summit has grown to a gathering of nearly 400 process excellence leaders | Read more…



The keynote speakers at COE’s Leading Through Excellence summit might be the headlining acts, but they’re only a fraction of what we’re offering during the event’s two biggest days. Full abstracts for the five rounds of breakout sessions offered April 13-14 are now available on the official summit site. During each of these rounds, summit | Read more…



The core principles at the heart of Dan Markovitz’ latest book, Building the Fit Organization, are the very essence of lean thinking. Just don’t expect to see the word “lean” past the introduction. Or, for that matter, any references to a certain automaker, its namesake production system, or a litany of Japanese words. And that’s | Read more…



The good news? COE’s fourth-annual Leading Through Excellence summit is less than three months away, and you still have more than two weeks to save up to 15% on registration. The bad news? Seats are selling fast – we’re already half-booked – and some tours and workshops are either full or approaching sell-out. On the | Read more…



You might not have ever heard the name “Diageo,” but perhaps these ring a bell? Johnnie Walker, Crown Royal, Smirnoff, Ketel One, Captain Morgan, Bailey’s, Tanqueray, Guinness – the list goes on. Not a household name itself, the brands Diageo owns are; today, the company claims the title as the world’s largest producer of spirits, | Read more…



At least one workshop at this April’s Leading Through Excellence summit is a must-have on your wish list. The Center for Operational Excellence this spring is partnering with Mooresville, N.C.-based Performance Instruction & Training (PIT), a hotbed for training pit crew athletes worldwide. Not only will PIT leader Ben Cook be kicking off the second | Read more…



Looking for a crash course in the Center for Operational Excellence and how we’re partnering with our member companies? Executive Director Peg Pennington recently visited the Ohio Manufacturing Institute to talk COE on its Manufacturing Tomorrow podcast, a twice-monthly sit-down with leaders in the trade. Pennington’s wide-ranging chat with host Kathryn Kelley touches on COE’s | Read more…