Congratulations to Center for Operational Excellence member Wexner Medical Center for ranking among the nation’s best hospitals and cracking the top five in Ohio in the latest ranking from U.S. News and World Report! Among Ohio’s 225 hospitals, U.S. News ranked The Ohio State University’s medical center fourth, the highest ranking among Columbus-area hospitals and | Read more…



Fisher College of Business Associate Professor John Gray in a column for our sister center The Risk Institute tackles the looming threat of the “100-year event” for a company’s supply chain, which could range from a tsunami to a nuclear disaster or factory fire. The problem with these so-called 100-year happenings, he writes, is that | Read more…



Adding to the continued growth and diversity of the Center for Operational Excellence, specialty fashion retailer Nordstrom Inc. has become its newest member. Seattle-based Nordstrom was founded as a shoe business in 1901 and has grown into one of the leading specialty fashion retailers in the nation with more than 250 stores and a vibrant | Read more…



Even the best organizations don’t see outside their four walls sometimes, and those in search of the big picture often turn to value-stream mapping. As a tool in the lean transformation arsenal, value-stream mapping is a tried-and-true approach to finding bottlenecks, redundancies and other problems in the product or service’s journey to the end customer. | Read more…