Earlier this month, Shingo Prize-winning author and Master of Business Operational Excellence instructor Beau Keyte wrote a fascinating article on the Huffington Post titled “The Silent Killer of Health Care Transformation: Being Overburdened by Too Many Choices.” This addresses a key concept in lean called “muri,” or overburdening. Keyte defines overburden a phenomenon where equipment | Read more…



The numbers don’t lie, as the saying goes, but Ilaria Raniero knows some tell the truth better than others – and many more aren’t worth listening to. Raniero (pictured, right), a visiting scholar to the Ohio State University Fisher College of Business from the Polytechnic Institute of Milan (Politecnico di Milano) in Italy, recently conducted | Read more…



Electrified. That’s the best way to describe how our Center for Operational Excellence members and guests left our seminar this past Friday following a rousing, inspiring presentation from Jamie Bonini, general manager of the Toyota Production System Support Center. Bonini powerfully made the case to a crowd of nearly 150 that the guiding principles of | Read more…



Ryan Barta hated to see dead trees wasted as much as anyone, but it was the waste of time and effort that got the wheels spinning. For years, Barta watched between 6,000 and 9,000 sheets of paper go out to the 225 members of the Ohio State University Marching Band in the form of 30- | Read more…