A friend of mine who’s a cardiothoracic surgeon at a renowned hospital in India emailed me with a problem. Here’s what he wrote: “The people at my hospital are motivated, hardworking and some are brilliant, too. But the processes are abysmal. It takes three days to discharge a patient after I actually decide to; an admission entails eight signatures across four buildings; and my wait list is 24 days to surgery after admission.”

Operation room hospital electrical wires

Systems in organizations – such as the wiring behind the scenes of an operating room pictured here – often are more complex than they need to be.

Digging into these problems and helping organizations eliminate “wastes” in their processes to improve efficiency happens to be what I do for work. A subsequent chat reminded me of how process inefficiency is pervasive globally in all occupations. If you’re looking to make lasting change in your organization, we have a one-of-a-kind program at the Fisher College of Business to get you there.

It’s called the Master of Business Operational Excellence, or MBOE, program, and it helps organizations address these inefficiencies and achieve operational excellence. Working with an industrial cohort and a health-care cohort, we are addressing the major challenge of working professionals of not having enough time outside of work to attend school. Some basics:

  • It’s a one-year degree program accredited by the Association to Advance Collegiate Schools of Business.
  • Students come on campus only eight times through the year, or every five to six weeks. When they are on campus, they spend four full days that week from Wednesday to Saturday.
  • Students work on a major capstone project, creating a positive impact on the organization where they work.
  • Each student’s supervisor is a “sponsor” who commits to support the student throughout the year and help remove any obstacles.
  • A coach, hand-picked by us and equipped with extensive experience, works with the student throughout the year

In short, it’s possible to get a master’s degree from THE Ohio State University and tackle a major work project all in one year!

Time’s ticking. Apply now.



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