I’ve heard and read so much about automobile manufacturing facilities and assembly lines but never had a chance to actually see one until last Friday, when I got a chance to visit Honda’s factory in Marysville. In the remarkable facility I saw, what used to be a hub for manufacturing motorcycles has been converted into | Read more…



Growing up, one of the many games I played with my friends was dodgeball. It’s also a sport many of us haven’t given up – particularly in the workplace. On each side of the “gym” are functional teams that represent different departments and work on departmental goals and priorities. If a new initiative is launched, | Read more…



Imagine how a river becomes turbulent as it flows across rocks. A process in the same way can become inefficient or unpredictable due to the multiple roundabouts and rework we force our people to do while providing care to a patient or manufacturing a defect-free product for the customer.  What flows – the water – | Read more…



One of the Center for Operational Excellence’s many partnerships within the Fisher College of Business is its financial support of the Operations in Action class. This course launched in the 2010-11 academic year and is aimed at encouraging sophomore female students to consider operations management as a major and a career choice. Now in its | Read more…



You might not know the name Mills James, but chances are you’re familiar with their work. Founded in 1984 by audio-visual production industry veterans Ken Mills and Cameron James, the company over the past three decades has grown and evolved into more than just the go-to shop for high-quality craftsmanship in Columbus. It’s a competitive | Read more…



Have you ever heard the WII-FM Station when driving change at your organization? Not familiar with the station? You’ve probably heard many people resisting that change saying it: “What’s In It For Me?” It’s easy for pilots to answer that question. They refer to a checklist before flying to ensure the safety of the plane | Read more…