Written by: Sarah Teutsch
Things are definitely kicking up at Ford! The days go by so quickly–maybe because I’m working with Quick Lane…I am not sure if I mentioned this already, but my project this summer is all about Quick Lane. Quick Lanes are light repair and maintenance centers, but are for all makes and all models! Bring your baby in for an oil change today!
Last week I worked on building reports for a group of Field Specialists (Quick Lane consultants) that I’m helping out this summer. On Friday, I had a WebEx meeting (In a nutshell, WebEx’s are online teleconferences where the speaker shares their computer screen for others to see)–only unlike all of the other WebEx meetings I’ve listened in on this summer, I was the one who led this one! During the meeting, I explained to the Field Specialists what the report was for, how to use it, and how it would help them in the Quick Lanes.
And you know what…? They hated it!!!
Kidding. Thank God! They liked it and definitely made it seem like the reports will help them find core issues within this Quick Lane project. I was relieved–it feels good to get good feedback on something you’ve worked hard on! My bosses also sat in on the meeting and gave me some feedback when I was finished…constructive feedback is always good too :) Here’s a glimpse of the feedback they gave me!
1) Don’t forget to breathe in the beginning–my adrenaline was at an all-time high; once things started rolling, I slowed down, but a few deep breaths in the beginning would have been helpful!
2) “Tell them what you’re going to tell them, tell them, then tell them what you have told them.” Rather then delve into whatever you’re going to present to someone, make sure you give a general overview of what you are actually presenting!
So…back to the breakfast conversation. Treating yourself to a brunch out, does the soul wonders. Well, at least it does for me! I posted a picture of my food, but should have posted a picture of the ocean view in Laguna! If I ever make it back to C’est la Vie I’ll have to snap a picture of the ocean…and order a pastry too–they looked phenomenal! How much is that doggie in the window?? More like how much is that scrumptious, pants button-popping creation in the window!?