Written by: Eva Zamudio
I am in the middle point of my internship and one of the things that is most important is the power of knowing how to communicate while being confident and assertive.
The fact that I am working in a Global team, makes it more challenging regarding communication. The interaction with people from different parts of the world and how can you make your point across its challenging but essential.
I participated in a webinar regarding the Power of Assertive Communication and the following is what I got from it:
Assertive Communication is the way of communicating respecting people and ourselves. When we don’t want to be aggressive when we try to share, ask or provide information to others but in the same time we don’t want minimize ourselves when we communicate. For instance, if someone is asking us to do something that we are not able to do for things out of our control. We need to send a clear message saying “No” but professionally.
There are three common types of ineffective communication:
Tips to avoid failing in these common types of ineffective communication:
Put the Subject of the Sentence First:
“I recognize this is important and that you could use assistance. Under normal circumstances, I would stay. Today, however, I am not able to because a previous commitment and unable to break. I will definitively come tomorrow morning and make it my top priority.”
I hope this information will help you professionally and personally. Its helping me in both aspects because as a student who was born an raised in other country, I feel investing more time trying to make sure I communicate clearly and effectively with people in my surroundings.
Have a good weekend!