Last Thursday, I attended a Hub event: Luncheon with Kevin Malhame, North Star Cafe.
Hub events are activities that Fisher provides for us outside of classes. There are different kinds of activities such as tours, parties, lectures, and so on. But the most popular activities are opportunities to communicate with business leaders. These activities often begin with the leader’s introduction with his or her company and then followed by questions and answers. These activities are more like informal communications rather than lectures as lunch is often provided and we can ask questions freely.
Mr. Malhame first introduced the process that he started North Star Cafe. I really like his opinion that running a business has some similarities with marriage. According to Mr. Malhame, they both require a long-term, magic relationship. For example, just like you cannot only meet the basic needs of your wife/husband in order to maintain a happy marriage, you must not only meet employees’ and customers’ needs but also make them excited. In addition, you must invest both in your marriage life and your business. You cannot be selfish but devote yourself to “build a beautiful future by servicing others”, as Mr. Malhame referred.
During Q&A part, Mr. Malhame also made several interesting points. For example, some small activities such as receiving a birthday card and having an employees tour can be very useful to motivate employees. This point actually supported what I have learned in class that intrinsic motivation can be at least as useful as money motivation in motivating employees.
I always learn something new from these events. For example, by communicating with HR from Huntington, I learned how diversity creates value to a business. What is more important is that I can link what we have learned in the class to the actual practices. I can also broaden my horizons by knowing different perspectives from different people. Last but not least, I think these Hub events provide us with great opportunities to network, which is of great use for us students to gather information in a certain industry or an organization and make career decisions.