For a while, I was borrowing the neighbors’ internet connection until they recently decided to get secure. Then, I thought I could get away with not paying for the internet by using the Fisher computer lab, WiFi at Panera, etc. It was a good idea in theory, but I ended up spending more time getting to these places and scrubbing my hands in the bathroom after using a public keyboard than it was worth. So I made the decision today to pay for internet in my apartment again.
I was very excited when I realized that I didn’t actually have to go with the company that I was told I had to use. I won’t name that company in case I have to use them again one day, but only one hour into my new internet connection, I’m a much happier customer.
When I was with the “other” company, I still didn’t have internet access two months after they came to install it, for reasons that are still unknown. They gave me lots of excuses why it didn’t work, though. The third time I called tech support, one of their “senior” IT people told me that my internet wasn’t working because, “The entire internet is down.” I said, “Really? Do you have a computer on your desk?” She said, “Yes.” I said, “Is your internet working?” She said, “Ummm, yeaaaah.” It was worth paying for nothing just to have that story to tell over and over.
Is anyone out there disgruntled with their internet or cable companies? I’ve heard a lot of great stories so far!