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WP000003 |
Title: Fitting Decision Aids to an Instituional Context
Authors: Rex
Brown, George Mason University
Date: February 20, 1998
Status: working paper
Poor fit between a decision aid and its institutional context commonly impedes its successful use. What aid should be used, and how, depends on the situation. In particular, whose interests are to be served? Members of the organization, its "owners", or society at large? And what do they care about? An analytic framework is proposed to help improve the fit between decision aid and organization. It associates aiding options to perfor-mance vari-ables (such as the quality of result-ing external action and internal organization costs). The connection is made either through direct judgment or through mediat-ing variables (such as the institutional accept-ability of the aid).
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