Ohio State University

Spring 2005

BM739

Process Analysis and Improvement

Professor Bill Berry

Office: Fisher Hall 660A

Telephone:  292-3173

Class Time: Tuesday/Thursday: 1:30 pm -3:18 pm

Office Hours: Tuesday/Thursday 3:30 pm - 5:18 pm (or by appointment)

Syllabus

Instructions for installing the Queueing ToolPak

Instructions for using Earth Buddy