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Faculty Experts Guide

Martha C. Cooper

Emeritus Professor of Marketing & Logistics

Areas of expertise

Supply chain management partnerships and other interfirm relationships
The role of customer service in corporate strategy
International logistics
Cluster analysis
Distribution systems
Outsourcing

Education

PhD, The Ohio State University
MS, Purdue University
BS, Purdue University

Biography

Professor Cooper has co-authored three books on customer service, partnerships and strategic planning for logistics, and conducts an annual study on women in logistics.

She has published in such journals as Industrial Marketing Management, The International Journal of Logistics Management, The International Journal of Physical Distribution and Logistics Management, The Journal of Business Logistics, The Journal of Classification, The Journal of Marketing Research, The Journal of Personal Selling and Sales Management, Applied Psychological Measurement and Psycho-metrika. She serves on the editorial review boards of The Journal of Business Logistics and Supply Chain Management Review and on the editorial board of The Journal of Transportation Management.

Contact Information

355 Fisher Hall
Fisher College of Business
2100 Neil Avenue
Columbus, Ohio 43210-1144
(614) 292-5761
cooper.7@osu.edu


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