Lean Training Manager Certificate Program for Administration and Service Industries - Executive Education
Program Dates
Summer 2008 Session
June 2-6, 2008
July 7-11, 2008
August 11-15, 2008
Program Overview
Based on the continuing success of the Lean Manager Certification Program , a four-week Lean education program for manufacturers, we have received scores of requests to provide a similar educational program for administrative and service managers. In response, Productivity Inc., the Fisher College of Business at The Ohio State University, along with noted authors Beau Keyte and Drew Locher, have collaborated to create the Lean Manager Certification for Administration and Service Industries, a three-week Lean education and certification program specifically designed to develop Administrative Lean Managers
Lean Manager Certification for Administration and Service Industries is a highly interactive and fully accredited program that teaches a carefully sequenced curriculum of Lean concepts and techniques, specifically for use in an administrative and service industry environment. This program emphasizes innovation pointing to the streamlining of operations processes and the improvement of administration effectiveness. Over three non-consecutive weeks, each participant will experience a series of learning modules focusing on Lean planning, deployment and implementation. In between the weeks of training, participants must apply what they have learned to processes at their own organizations and in subsequent weeks, present their progress and results to the class. Participants who successfully complete the three-week training and mentoring program, demonstrate successful implementation in their own organizations and pass the certification exam are then certified as Administrative Lean Managers. (Earn 12 CEUs.)
Whether you are a manufacturing company looking to bring Lean methodologies into your administrative functions, or a service industry looking to break out of the traditional practice of continually adding more systems, policies, and bureaucracy the Lean Manager Certification Program for Administration and Service Industries will provide you with the techniques, know-how, and confidence you need to drive waste from your processes and increase enterprise-wide business performance.
Program Cost
$12,000
Please Note: Payment must be received BEFORE the event. This event fills up quickly therefore we cannot confirm reservations until payment is received. Payment installments available. (This option includes a $150 processing fee).
Cancellation Policy
Prior to the start of the program, registration may be transferred to another colleague without charge. To be considered for a refund, we must receive notification of cancellation in writing at least 30 business days prior to the event. Cancellations received within 30 business days are subject to the full registration fee and money will be held on account for up to one year for use at a future workshop or conference. There is a $250.00 processing charge for all cancellations.
Contact Information
Don Gray
Program Manager
Executive Education
Fisher College of Business
110 Pfahl Hall
280 West Woodruff Avenue
Columbus, OH 43210-1144
Phone: (614) 292-8574
Fax: (614) 292-6644
E-mail: gray.35@osu.edu