Breakfast Club - Executive Education
September 19, 2008
Speaker:
Dr. Thomas A. Bishop
Director of the Nationwide Center for Advanced Customer Insights
Topic: Managing the Hidden Employees
Many organizations are improving organizational performance and profitability with the help of improved analytical skills and methods of data analysis. This talk will focus on optimizing organizational performance through the application of the Shewhart and Deming management theory to manufacturing, service, and administrative processes. The management theory employs fundamental, easy to apply, statistical concepts and methods of data analysis to improve quality, productivity, and customer satisfaction, and to reduce error rates and costly rework. Several case studies will be discussed illustrating the practical application of the theory and concepts to health care, financial and manufacturing organizations.
Schedule
7:15am Breakfast Available
7:45am Program Begins
8:45am Conclusion
Who Should Attend
Anyone interested in cultivating their minds and learning more about cutting-edge business topics.
Location
The Blackwell Hotel Ballroom
Cost
Free
Registration
Program Overview
If you’re in business, change is a constant for you. Keeping ahead of the competition requires that you actively seek knowledge on new challenges and ways in which to effectively deal with them. Fisher College Executive Education can help you to do that, in a relaxed and informal setting, through The Breakfast Club.
The Breakfast Club is a complimentary business breakfast series featuring Fisher College faculty and expert guest speakers who discuss the latest business trends and research, and how this relates to you and your organization. Participants will:
- Receive a general overview of key business topics
- Network with others who are interested in the topics as well
- Take away tips for applying the knowledge in their organizations
As a busy professional who must be up-to-date on current events, this is a convenient way to stay informed. Breakfast Club sessions are added frequently, so sign up to receive more information as it arrives.
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Contact Information
Amanda Brahier
Program Manager
Executive Education
The Ohio State University
110 Pfahl Hall
280 West Woodruff Avenue
Columbus, OH43210-1144
Phone: (614) 292-8575
Fax: (614) 292-6644
Email: brahier_2@fisher.osu.edu