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Quota

ITS has set quotas on the email accounts for faculty, staff, and students.

Faculty and Staff

  • Soft limit (warn only, mail will still deliver): 1.8 GB
  • Hard limit (mail cannot be sent): 1.9 GB
  • Hard limit (maximum critical, mail cannot be sent or received): 2.0 GB

 

PhD and Graduate Students

  • Soft limit (warn only, mail will still deliver): 800 MB
  • Hard limit (mail cannot be sent): 900 MB
  • Hard limit (maximum critical, mail cannot be sent or received): 1.0 GB

 

Tips for Effective Space Utilization

If a message " Mailbox exceeded limits" appears while accessing/sending messages, please follow the steps below:

  • Delete Items that you no longer need.
  • Empty "Deleted Items" and "Junk Email" Folders.
  • Use the AutoArchive Feature of Outlook.

If you cannot resolve the issue, please contact the Helpdesk for assistance.