Quota

ITS has set quotas on the email accounts for faculty, staff, and students.

Faculty and Staff

Soft limit (warn only, mail will still deliver): 1.8 GB

Hard limit (mail cannot be sent): 1.9 GB

Hard limit (maximum critical, mail cannot be sent or received): 2.0 GB

PhD and Graduate Students

Soft limit (warn only, mail will still deliver): 800 MB

Hard limit (mail cannot be sent): 900 MB

Hard limit (maximum critical, mail cannot be sent or received): 1.0 GB

Tips for Effective Space Utilization

If a message " Mailbox exceeded limits" appears while accessing/sending messages, please follow the steps below:

Delete Items that you no longer need.

Empty "Deleted Items" and "Junk Email" Folders.

Use the AutoArchive Feature of Outlook.

If you cannot resolve the issue, please contact the Helpdesk for assistance.