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Alumni Testimonials

MBOE alumni are equipped to view leadership, management and operations from a different prospective to improve processes and reduce waste. Through classroom experiences and personal mentoring, students find they gain a big competitive advantage in the marketplace.

Each MBOE class draws students from a variety of industries. We invite you to browse the diverse backgrounds that our students bring to the classroom and how the MBOE has helped them in their organizations.

Bullet Education/Non-Profit

“This has been the most academically rigorous year of my life and the most professionally beneficial.”

Rick Cameron
MBOE Class of 2011
Director of Facilities and Support Services
Evansville Vanderburgh School Corporation

"Being new to the lean principles, the MBOE program challenged me to think differently about problem solving. The dedication and experiences of the faculty and staff made the journey memorable while developing lifelong skills and friendships."

Jim Davis
MBOE Class of 2011
Captain, Columbus Fire Department

"The Ohio State MBOE program helped me really 'see' the work around me in both the K-12 education setting and the non-profit where I now work. By making visible the processes that comprise our daily work, we are better equipped to deliver on our commitment to continuous improvement."

Dave Dimmett
MBOE Class of 2011
Senior Vice President and Chief
Communications Officer, Project Lead the Way

“Following completion of the MBOE program, my approach to managing services within my organization has changed.  I have a greater commitment to coaching managers and finding the real value in the services we provide."

Jay Kasey
MBOE Class of 2011
Senior Vice President for Administration and Planning, The Ohio State University

“The MBOE program gave me the permission look at every problem as an opportunity to improve.”

Stacy Mauser
MBOE Class of 2011
Manager of the Office of Technology
Evansville Vanderburgh School Corporation

“Personally and professionally, the MBOE is one of the most worthwhile programs that I have ever been involved in.  The program has equipped me with the necessary tools to successfully meet the challenges that I will face in the future.”

Michael Mentzel
MBOE Class of 2011
Manager of the Office of Transportation
Evansville Vanderburgh School Corporation

“Plain and simple, the MBOE program creates problem solvers.  Not just any kind of problem solver, it develops problem solvers that prevent problems before they ever happen.  Lean thinking, a continuous improvement mindset, and operational excellence methodologies virtually eliminate the need for ‘firefighting.’ These skills are transferrable and applicable to any work setting and create an immediate impact and lasting results.”

Michael Raisor
MBOE Class of 2011, Ph.D.
Executive Director for Operational Excellence Evansville Vanderburgh School Corporation

"The MBOE program not only opens your eyes professionally, but also personally. This degree will help you make all the right moves, and once your eyes are opened there is no going back."

Mark Thompson
MBOE Class of 2011
Lean Six Sigma Black Belt, Operations Analyst Evansville Vanderburgh School Corporation

“The MBOE program at The Ohio State University opened my eyes to the power of process improvement.”

Carl Underwood
MBOE Class of 2011
Elementary School Principal
Evansville Vanderburgh School Corporation

“The Master of Business Operational Excellence program provided me with the tools to use in my everyday work that help me and my organization find wasteful processes, money saving areas and time enhancement opportunities. The program opens your eyes to a new world of Lean and Six Sigma that will ultimately save companies time and money.”

Heather Wilson
MBOE Class of 2011
Assistant to the Superintendent /
Professional Development Coordinator
Evansville Vanderburgh School Corporation

Evbu Ileaboya

"The MBOE program is rigorous, challenging and intellectually stimulating. The faculty does an excellent job of engaging and guiding students and the guest instructors are among the cream of the crop of Lean educators and practitioners."

Jevbu Ileaboya
MBOE Class of 2010
Director of Operations
Felbry College of Nursing

Andy Gurd

"Ohio State's MBOE program has helped me become a more critical thinker. I've learned to analyze processes and ask better questions, and both have made me a better leader. I think this program, with its world-class faculty and guest lecturers, will provide the same type of value for every MBOE student."

Andy Gurd
MBOE Class of 2010
Vice-President, Membership and Business Development Strategies
The Ohio State University Alumni Association

John Kozar

"The MBOE program is rigorous, challenging and intellectually stimulating. The faculty does an excellent job of engaging and guiding students and the guest instructors are among the cream of the crop of Lean educators and practitioners."

John Kozar
MBOE Class of 2009
Instructor
John Folse Culinary Institute
Nicholls State University

Greg Leach

"My experience in the MBOE program at Fisher influences my thoughts and business decisions continuously.

It provided me with the skills, the perspective and the confidence to take the next step in my career."

Greg Leach
MBOE Class of 2009
Director of Marketing and Business Development
Robintek.com and Careplans.com

Bullet Finance

“To me, the MBOE program is all about relationships.  Relationships are at the root of changing peoples’ behaviors. The MBOE program teaches the tools, but more importantly, provides opportunities to develop long lasting relationships within the classroom and within your company.”

Allen Frydenberg
MBOE Class of 2011
Director of Financial Planning and Analysis
Graftech International

Heather Yacoviello

“In today's challenging economy, every company is struggling to do more with less.

Improving processes and reducing waste used to be the key to cutting expenses and staying competitive. Now it's the key to sustainability.”

Heather Yacoviello
MBOE Class of 2009
Mortgage Operations Manager
KEMBA Financial Credit Union

Bullet Health Care

Heather Marstiller

“The MBOE Health Care program was exactly what I was looking for in an advanced degree program. The curriculum provided me with knowledge beyond what I had anticipated. An even greater value was the opportunity to translate this knowledge through the gemba trips and then sharing the experiences with my classmates.”

Heather Marstiller
MBOE Class of 2012
Strategic Services Associate,
Duke Primary Care

Pam Smith

“The MBOE program exceeded my expectations for networking and utilizing real world situations throughout the entire year. I have implemented many new tools resulting in improvements throughout our organization. The Gemba visits were priceless.”

Pam Smith
MBOE Class of 2012
VP of Professional Servicse,
East Liverpool City Hospital

Terry Anders

“Having a coach that was willing to share his knowledge, provide guidance based upon his professional experience and add supplemental learning tools when warranted was integral to the success of my Capstone Project.”

Terry Anders
MBOE Class of 2012
BSN, RN, OCN
Colon Health Program Manager,
Mount Carmel Health System

Susan Moffatt Bruce

“The MBOE program has provided me the tools to implement change through shared understanding and team engagement.”

Susan Moffatt-Bruce
MBOE Class of 2011
MD, PhD
Assistant Professor of Surgery,
The Ohio State University Wexner Medical Center

“Networking with individuals from other industries and learning how they approach problem solving has been invaluable to me. It has allowed me to adapt their approaches to the healthcare setting, expanding my problem-solving capabilities.”

David V. Chand
MBOE Class of 2011
MD, MSE, MBOE, FAAP
Project Leader for the Center for Operational Excellence, Akron Children's Hospital

“The MBOE program provided an opportunity for me to learn and practice a new way of thinking in alignment with critical factors required for success.”

Kim Toussant
MBOE Class of 2011
Associate Director
Center for Clinical and Translational Science
OSU Medical Center

“Most programs provide you with LEAN tools but the MBOE program at OSU gave much more than tools. The program showed me how to use the tools as well as how to develop a management program that allows the organization to create a LEAN culture where everyone learns and improves the work.”

Sherry Valentine
MBOE Class of 2011
Nurse Practice Manager for Neurosurgery
Akron Children’s Hospital

Anne Musitano and Trauda Gilbert

“The Fisher MBOE program has given us a deeper understanding of how Lean Six Sigma works in organizations.

We can apply the tools, principals and systems we learned to improve the patient and family experience at Akron Children's Hospital.”

Anne Musitano (left), PharmD, RPh
Trauda Gilbert, MT(ASCP), CPMSM, CPCS

MBOE Class of 2010
Lean Six Sigma Project Leader
Akron Children's Hospital

Ryan M. Haley

“The MBOE Capstone Project has opened doors for me and my organization that we never knew existed. The opportunities to achieve operational excellence are everywhere. With the application of lean tools and much improved problem solving skills learned in the MBOE program, I can now capitalize on those opportunities.”

Ryan M. Haley
MBOE Class of 2010
Manager, Patient Financial Services
The Ohio State University Wexner Medical Center

Lynda Jayjohn

“In healthcare, the patient is our primary customer. By becoming lean experts, we can reshape the way we provide services to our patients through process improvement.

Working in an industry that is more technically advanced than many others, we often lose sight of the value in making our processes simple. This approach, as stressed through the curriculum of the MBOE program & Capstone Project, has given each of us a new perspective on problem solving.”

Lynda Jayjohn
MBOE Class of 2010
Perioperative Services Nurse Manager of Robotics
The Ohio State University Wexner Medical Center

Bullet Information Technology

Aaron Zuber

“The Masters of Business Operational Excellence course from Fisher is an opportunity like no other. I learned quickly that the concentrated coursework, containing multiple facets comprised of Leadership, Lean, and Six Sigma would push me further than I thought possible. Over the course of the year I have witnessed growth in my personal life and a promotion in my career that will forever be tied to the lessons learned in this class. Looking back I would strongly recommend this program to those who are serious about bringing immediate value to their organization and stimulating growth in their leadership journey.”

Aaron Zuber
MBOE Class of 2012
Manager, IT Service Management
Enterprise Information Technology, Solutions
Cardinal Health

Tom Praider

“IT organizations are under increasing pressure to do more with less and contribute to the bottom line. The MBOE program has helped Nationwide create a next generation lean development center focused on creating value and eliminating waste.”

Tom Paider
MBOE Class of 2010
Director, IT Applications
Nationwide Insurance

Bullet Logistics

Duan Wang

“The Fisher MBOE teaches innovative ways to view leadership, management and operations versus traditional business models. It may even reshape your outlook on the entire world of business.

If you have an interest in operational excellence then I encourage you to also learn what my classmates and I have which transformed our thinking. The MBOE has proven to be an indispensable asset that will allow me to fulfill my career dreams.”

Duan Wang
MBOE Class of 2009
Vice President, Lean Development
U.S. Cargo

Bullet Manufacturing

Sherry Neubert

“The comprehensive nature of the curriculum afforded me the opportunity to gain broad knowledge and understanding in the field of Operational Excellence in an accelerated manner.”

Sherry Neubert
MBOE Class of 2012
Vice President, Global Project Management Office
Global Operations
The Goodyear Tire & Rubber Company


Eric Lawson

“Most business master’s programs focus on financial analysis and marketing. With the MBOE I found the operations focus that I was looking for – from one of the nation’s top Operations Management schools to boot! I learned how to improve work flows, a scientific but speedy approach to solving business problems, and how to develop an organization that ever enhances both of these capabilities. It’s all based on the timeless, universal truths used to rebuild Japanese industry after WWII. I truly believe that what the MBOE teaches is the shot in the arm that US industry needs right now.”

Eric Lawson
MBOE Class of 2012
President
CAP Collaborative


Keith Gildee

“The power of the MBOE course: The integration of advanced forward-thinking Lean Six Sigma tools with the true essences of continuous improvement, which is critical dialogue and change management leadership applied in real world applications.”

Keith Gildee
MBOE Class of 2011
Quality Manager
Clow Water Systems


“Lean is more than simple tools.  More importantly it’s about developing future leaders capable in solving the complicated problems facing humanity.”

Todd Kunze
MBOE Class of 2011
Director of Corporate Quality & Manufacturing Technology, Parker Hannifin Corporation

“The MBOE program provided a unique learning experience which not only enabled me to learn lean concepts directly from some of the country's best lean experts, but also allowed me the opportunity to use these concepts during the program year.  The program prepared me to be a much more confident leader in a changing organization.”

Jin Lu Polivka
MBOE Class of 2011
Project Manager
Tyco Electronics

“This program stretches associates at all points in the lean journey with a perfect introduction of the tools, systems and principles of lean six sigma, and firsthand coaching from proven professionals. Even the experienced practitioners are able to gain a ‘train the trainer’ perspective from some of the deepest lean thinkers in the country.”

Dale Scott
MBOE Class of 2011
Lean Manager
GE Technology Infrastructure

Robert D. Thompson

“The OSU MBOE Program has undoubtedly changed how I bring value to my company and customers. The program has provided me with a deep foundation for systematically identifying opportunities with real and significant bottom-line results for everyone involved.

It has also sharpened my eyes for where improvements can be made to our value-added services rather on the floor, in the office, or with the customer. The tools provided give me a clear road-map for prioritizing and addressing each opportunity. I credit the extraordinary curriculum and faculty with my recent advancements.”

Robert D. Thompson
MBOE Class of 2010
Global Channel Development
Guardian Industries Corporation

Patricia Carson

“The MBOE program is a "must" for progressive high performing organizations desiring a quantum leap ahead of competitive global markets. The program design is relevant and the instructional staff is very capable. A true Value Add!”

Patricia Carson
MBOE Class of 2010
Senior Manager of Operations
Detroit Chasis

Vance Greene

“Economic pressures do not allow Industrial Leaders to behave in the same old fashion. The Fisher MBOE program has helped me to learn, see and manage from an entirely different perspective.”

Vance Greene
MBOE Class of 2009
Director, North American Operations
Clopay Plastic Products

Kim Wilczynski

"The MBOE curriculum is effectively structured to learn lean tools, see them in practice and apply them at our company - where we lead teams through lean tool implementation that improves business and affects the bottom line.

It is ultimately a win-win situation. I learn new tools and gain visibility through implementation, while the business becomes more efficient and cost effective operationally"

Kim Wilczynski
MBOE Class of 2009
Senior Engineer
The Scotts Miracle-Gro Co.

Don Buckingham

"The Fisher MBOE program is a great educational experience and I highly recommend it for leadership development.

The curriculum is "real world" and immensely useful to me on the job. The instructors are industry experts who share practical information and know exactly how to shape your skills in lean process implementation.

And the level of personal mentoring I have received through my Capstone Project has exceeded all expectations."

Don Buckingham
MBOE Class of 2009
Executive Vice President
Perio Inc. (Barbasol Brands)

Anthony Canale

"The MBOE program consistently focuses on practical learning that is directly applicable to my business and profession.

Applying the tools learned from the curriculum, I was able to illustrate how my company could save three months of development time and significantly reduce a capital investment. Tangible results delivered to the bottom line that mean more than the best example from a text book."

Anthony Canale
MBOE Class of 2009
Process Engineer
The Scotts Miracle-Gro Co.

Franklin Stewart

"The MBOE program emphasizes practical use of lean six sigma tools in order to remove waste from the order to cash cycle. Through evaluation and continual reevaluation it helps organizations from all industries become market leaders by achieving, sustaining and maximizing business success."

Franklin Stewart
MBOE Class of 2010
Project Manager
Mettler Toledo

Gerry Dassler

"I have found Ohio State's MBOE program to be a transformational experience. In a "learn and do" format I have been exposed to the underlying theory as well as the practical application of Lean Six Sigma principles.

I have had rich opportunities to network with, and learn from, the faculty, guest lecturers who “wrote the book” and other students. If you have the responsibility to lead a Lean Six Sigma transformation, this program will, in one year, position you to take your organization to another level."

Gerry Dassler
MBOE Class of 2010
Vice-President
Foth Companies

Mike Davis

"The MBOE program has helped me gain a deep understanding of lean principals and taught me how these concepts can be combined to create an overall lean strategy for my organization."

Mike Davis
MBOE Class of 2010
Vice President, Operations
Crane Plastics

Sheila Healy

"The MBOE is an intensive, deep-dive into Lean concepts and tools. Lean provides the framework for a culture of continuous improvement and the methodology to transform any organization and achieve Operational Excellence.

With a focus on data driven, decision-making, and real root cause analysis techniques, it allows an organization to eliminate waste and improve their performance. The MBOE program has enabled my company to introduce lean concepts into the front & back office processes allowing us to increase customer satisfaction and improve performance."

Sheila Healy
MBOE Class of 2010
Director of Customer Services
Tegrant Corporation
ThermoSafe Brands

Bullet Pharmaceutical

Robert Gregory

“Through the MBOE program, I have been provided with the management skills and tools that I need to lead my organization, or any organization, towards achieving operational excellence. The excellent facilities at Fisher College of Business are only surpassed by the incredible faculty and unparalleled access to the vanguards of Lean thinking that we've enjoyed as a part of this innovative program.

In the course of one year, I've become a catalyst for change within my organization, transforming the way we think and do business. Through the one-on-one coaching I've received, I have successfully applied the valuable lessons learned in the classroom directly to the Capstone Project reducing working capital by several million dollars within the first six months. These are incredible skills and tools to hold, especially during challenging economic times”

Robert Gregory
MBOE Class of 2010
Planner, Manufacturing Operations
Daiichi Sankyo

Bullet Product Development

Erica Powers

“The MBOE program was invaluable to me. The in-class sessions allowed me to gain a deep understanding of the material, while the coaching and capstone components allowed me to apply my learning in my professional setting. And with a diverse group of classmates, we learned from each other about the application of Lean tools in different industries.”

Erica Powers
MBOE Class of 2012
Director, Project & Product Management
Battelle for Kids

Dale Harris

“The volume of non-intuitive management concepts you get from the program makes it a bit like drinking from a fire hose.  But this information enables anyone to be proactive instead of reactive in creating organizational opportunities and preventing systemic problems.”

Dale Harris
MBOE Class of 2012
Resource Planning Analyst
The Ohio State University Traffic and Parking

Robert Radabaugh

“The Master of Business Operational Excellence is an innovative program that has prepared me to be a leader in the ever-changing environment of continuous improvement. I have gained valuable tools that I will be able to utilize throughout my career in R&D.”

Robert Radabaugh
MBOE Class of 2012
Manager / Scientist
The Scotts Company

Elaina Carpino

“The Masters of Business Operations Excellence Program has elevated my leadership in Lean principles for product development. As a result, the applied learning through the Capstone project is allowing me to identify strategic continuous improvement opportunities that will drive real performance benefits in how we deliver and execute new products to market.”

Elaina Carpino
MBOE Class of 2010
Global Innovation Process Leader
Owens Corning