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Alumni TestimonialsMBOE alumni are equipped to view leadership, management and operations from a different prospective to improve processes and reduce waste. Through classroom experiences and personal mentoring, students find they gain a big competitive advantage in the marketplace. Each MBOE class draws students from a variety of industries. We invite you to browse the diverse backgrounds that our students bring to the classroom and how the MBOE has helped them in their organizations.
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“This has been the most academically rigorous year of my life and the most professionally beneficial.” Rick Cameron |
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"Being new to the lean principles, the MBOE program challenged me to think differently about problem solving. The dedication and experiences of the faculty and staff made the journey memorable while developing lifelong skills and friendships." Jim Davis |
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"The Ohio State MBOE program helped me really 'see' the work around me in both the K-12 education setting and the non-profit where I now work. By making visible the processes that comprise our daily work, we are better equipped to deliver on our commitment to continuous improvement." Dave Dimmett |
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“Following completion of the MBOE program, my approach to managing services within my organization has changed. I have a greater commitment to coaching managers and finding the real value in the services we provide." Jay Kasey |
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“The MBOE program gave me the permission look at every problem as an opportunity to improve.” Stacy Mauser |
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“Personally and professionally, the MBOE is one of the most worthwhile programs that I have ever been involved in. The program has equipped me with the necessary tools to successfully meet the challenges that I will face in the future.” Michael Mentzel |
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“Plain and simple, the MBOE program creates problem solvers. Not just any kind of problem solver, it develops problem solvers that prevent problems before they ever happen. Lean thinking, a continuous improvement mindset, and operational excellence methodologies virtually eliminate the need for ‘firefighting.’ These skills are transferrable and applicable to any work setting and create an immediate impact and lasting results.” Michael Raisor |
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"The MBOE program not only opens your eyes professionally, but also personally. This degree will help you make all the right moves, and once your eyes are opened there is no going back." Mark Thompson |
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“The MBOE program at The Ohio State University opened my eyes to the power of process improvement.” Carl Underwood |
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“The Master of Business Operational Excellence program provided me with the tools to use in my everyday work that help me and my organization find wasteful processes, money saving areas and time enhancement opportunities. The program opens your eyes to a new world of Lean and Six Sigma that will ultimately save companies time and money.” Heather Wilson |
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"The MBOE program is rigorous, challenging and intellectually stimulating. The faculty does an excellent job of engaging and guiding students and the guest instructors are among the cream of the crop of Lean educators and practitioners." Jevbu Ileaboya |
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"Ohio State's MBOE program has helped me become a more critical thinker. I've learned to analyze processes and ask better questions, and both have made me a better leader. I think this program, with its world-class faculty and guest lecturers, will provide the same type of value for every MBOE student." Andy Gurd |
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"The MBOE program is rigorous, challenging and intellectually stimulating. The faculty does an excellent job of engaging and guiding students and the guest instructors are among the cream of the crop of Lean educators and practitioners." John Kozar |
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"My experience in the MBOE program at Fisher influences my thoughts and business decisions continuously. It provided me with the skills, the perspective and the confidence to take the next step in my career." Greg Leach |
Finance
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“To me, the MBOE program is all about relationships. Relationships are at the root of changing peoples’ behaviors. The MBOE program teaches the tools, but more importantly, provides opportunities to develop long lasting relationships within the classroom and within your company.” Allen Frydenberg |
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“In today's challenging economy, every company is struggling to do more with less. Improving processes and reducing waste used to be the key to cutting expenses and staying competitive. Now it's the key to sustainability.” Heather Yacoviello |
Health Care
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“The MBOE Health Care program was exactly what I was looking for in an advanced degree program. The curriculum provided me with knowledge beyond what I had anticipated. An even greater value was the opportunity to translate this knowledge through the gemba trips and then sharing the experiences with my classmates.” Heather Marstiller |
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“The MBOE program exceeded my expectations for networking and utilizing real world situations throughout the entire year. I have implemented many new tools resulting in improvements throughout our organization. The Gemba visits were priceless.” Pam Smith |
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“Having a coach that was willing to share his knowledge, provide guidance based upon his professional experience and add supplemental learning tools when warranted was integral to the success of my Capstone Project.” Terry Anders |
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“The MBOE program has provided me the tools to implement change through shared understanding and team engagement.” Susan Moffatt-Bruce |
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“Networking with individuals from other industries and learning how they approach problem solving has been invaluable to me. It has allowed me to adapt their approaches to the healthcare setting, expanding my problem-solving capabilities.” David V. Chand |
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“The MBOE program provided an opportunity for me to learn and practice a new way of thinking in alignment with critical factors required for success.” Kim Toussant |
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“Most programs provide you with LEAN tools but the MBOE program at OSU gave much more than tools. The program showed me how to use the tools as well as how to develop a management program that allows the organization to create a LEAN culture where everyone learns and improves the work.” Sherry Valentine |
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“The Fisher MBOE program has given us a deeper understanding of how Lean Six Sigma works in organizations. We can apply the tools, principals and systems we learned to improve the patient and family experience at Akron Children's Hospital.” Anne Musitano (left), PharmD, RPh |
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“The MBOE Capstone Project has opened doors for me and my organization that we never knew existed. The opportunities to achieve operational excellence are everywhere. With the application of lean tools and much improved problem solving skills learned in the MBOE program, I can now capitalize on those opportunities.” Ryan M. Haley |
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“In healthcare, the patient is our primary customer. By becoming lean experts, we can reshape the way we provide services to our patients through process improvement. Working in an industry that is more technically advanced than many others, we often lose sight of the value in making our processes simple. This approach, as stressed through the curriculum of the MBOE program & Capstone Project, has given each of us a new perspective on problem solving.” Lynda Jayjohn |
Information Technology
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“The Masters of Business Operational Excellence course from Fisher is an opportunity like no other. I learned quickly that the concentrated coursework, containing multiple facets comprised of Leadership, Lean, and Six Sigma would push me further than I thought possible. Over the course of the year I have witnessed growth in my personal life and a promotion in my career that will forever be tied to the lessons learned in this class. Looking back I would strongly recommend this program to those who are serious about bringing immediate value to their organization and stimulating growth in their leadership journey.” Aaron Zuber |
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“IT organizations are under increasing pressure to do more with less and contribute to the bottom line. The MBOE program has helped Nationwide create a next generation lean development center focused on creating value and eliminating waste.” Tom Paider |
Logistics
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“The Fisher MBOE teaches innovative ways to view leadership, management and operations versus traditional business models. It may even reshape your outlook on the entire world of business. If you have an interest in operational excellence then I encourage you to also learn what my classmates and I have which transformed our thinking. The MBOE has proven to be an indispensable asset that will allow me to fulfill my career dreams.” Duan Wang |
Manufacturing
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“The comprehensive nature of the curriculum afforded me the opportunity to gain broad knowledge and understanding in the field of Operational Excellence in an accelerated manner.” Sherry Neubert |
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“Most business master’s programs focus on financial analysis and marketing. With the MBOE I found the operations focus that I was looking for – from one of the nation’s top Operations Management schools to boot! I learned how to improve work flows, a scientific but speedy approach to solving business problems, and how to develop an organization that ever enhances both of these capabilities. It’s all based on the timeless, universal truths used to rebuild Japanese industry after WWII. I truly believe that what the MBOE teaches is the shot in the arm that US industry needs right now.” Eric Lawson |
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“The power of the MBOE course: The integration of advanced forward-thinking Lean Six Sigma tools with the true essences of continuous improvement, which is critical dialogue and change management leadership applied in real world applications.” Keith Gildee |
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“Lean is more than simple tools. More importantly it’s about developing future leaders capable in solving the complicated problems facing humanity.” Todd Kunze |
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“The MBOE program provided a unique learning experience which not only enabled me to learn lean concepts directly from some of the country's best lean experts, but also allowed me the opportunity to use these concepts during the program year. The program prepared me to be a much more confident leader in a changing organization.” Jin Lu Polivka |
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“This program stretches associates at all points in the lean journey with a perfect introduction of the tools, systems and principles of lean six sigma, and firsthand coaching from proven professionals. Even the experienced practitioners are able to gain a ‘train the trainer’ perspective from some of the deepest lean thinkers in the country.” Dale Scott |
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“The OSU MBOE Program has undoubtedly changed how I bring value to my company and customers. The program has provided me with a deep foundation for systematically identifying opportunities with real and significant bottom-line results for everyone involved. It has also sharpened my eyes for where improvements can be made to our value-added services rather on the floor, in the office, or with the customer. The tools provided give me a clear road-map for prioritizing and addressing each opportunity. I credit the extraordinary curriculum and faculty with my recent advancements.” Robert D. Thompson |
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“The MBOE program is a "must" for progressive high performing organizations desiring a quantum leap ahead of competitive global markets. The program design is relevant and the instructional staff is very capable. A true Value Add!” Patricia Carson |
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“Economic pressures do not allow Industrial Leaders to behave in the same old fashion. The Fisher MBOE program has helped me to learn, see and manage from an entirely different perspective.” Vance Greene |
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"The MBOE curriculum is effectively structured to learn lean tools, see them in practice and apply them at our company - where we lead teams through lean tool implementation that improves business and affects the bottom line. It is ultimately a win-win situation. I learn new tools and gain visibility through implementation, while the business becomes more efficient and cost effective operationally" Kim Wilczynski |
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"The Fisher MBOE program is a great educational experience and I highly recommend it for leadership development. The curriculum is "real world" and immensely useful to me on the job. The instructors are industry experts who share practical information and know exactly how to shape your skills in lean process implementation. And the level of personal mentoring I have received through my Capstone Project has exceeded all expectations." Don Buckingham |
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"The MBOE program consistently focuses on practical learning that is directly applicable to my business and profession. Applying the tools learned from the curriculum, I was able to illustrate how my company could save three months of development time and significantly reduce a capital investment. Tangible results delivered to the bottom line that mean more than the best example from a text book." Anthony Canale |
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"The MBOE program emphasizes practical use of lean six sigma tools in order to remove waste from the order to cash cycle. Through evaluation and continual reevaluation it helps organizations from all industries become market leaders by achieving, sustaining and maximizing business success." Franklin Stewart |
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"I have found Ohio State's MBOE program to be a transformational experience. In a "learn and do" format I have been exposed to the underlying theory as well as the practical application of Lean Six Sigma principles. I have had rich opportunities to network with, and learn from, the faculty, guest lecturers who “wrote the book” and other students. If you have the responsibility to lead a Lean Six Sigma transformation, this program will, in one year, position you to take your organization to another level." Gerry Dassler |
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"The MBOE program has helped me gain a deep understanding of lean principals and taught me how these concepts can be combined to create an overall lean strategy for my organization." Mike Davis |
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"The MBOE is an intensive, deep-dive into Lean concepts and tools. Lean provides the framework for a culture of continuous improvement and the methodology to transform any organization and achieve Operational Excellence. With a focus on data driven, decision-making, and real root cause analysis techniques, it allows an organization to eliminate waste and improve their performance. The MBOE program has enabled my company to introduce lean concepts into the front & back office processes allowing us to increase customer satisfaction and improve performance." Sheila Healy |
Pharmaceutical
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“Through the MBOE program, I have been provided with the management skills and tools that I need to lead my organization, or any organization, towards achieving operational excellence. The excellent facilities at Fisher College of Business are only surpassed by the incredible faculty and unparalleled access to the vanguards of Lean thinking that we've enjoyed as a part of this innovative program. In the course of one year, I've become a catalyst for change within my organization, transforming the way we think and do business. Through the one-on-one coaching I've received, I have successfully applied the valuable lessons learned in the classroom directly to the Capstone Project reducing working capital by several million dollars within the first six months. These are incredible skills and tools to hold, especially during challenging economic times” Robert Gregory |
Product Development
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“The MBOE program was invaluable to me. The in-class sessions allowed me to gain a deep understanding of the material, while the coaching and capstone components allowed me to apply my learning in my professional setting. And with a diverse group of classmates, we learned from each other about the application of Lean tools in different industries.” Erica Powers |
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“The volume of non-intuitive management concepts you get from the program makes it a bit like drinking from a fire hose. But this information enables anyone to be proactive instead of reactive in creating organizational opportunities and preventing systemic problems.” Dale Harris |
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“The Master of Business Operational Excellence is an innovative program that has prepared me to be a leader in the ever-changing environment of continuous improvement. I have gained valuable tools that I will be able to utilize throughout my career in R&D.” Robert Radabaugh |
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“The Masters of Business Operations Excellence Program has elevated my leadership in Lean principles for product development. As a result, the applied learning through the Capstone project is allowing me to identify strategic continuous improvement opportunities that will drive real performance benefits in how we deliver and execute new products to market.” Elaina Carpino |
"The MBOE program not only opens your eyes professionally, but also personally. This degree will help you make all the right moves, and once your eyes are opened there is no going back."
Mark Thompson
MBOE Class of 2011
Lean Six Sigma Black Belt, Operations Analyst,
Evansville Vanderburgh
School Corporation
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