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Operations, Logistics and Supply Chain Management

Within our Department of Marketing and Logistics and our Department of Management Science, we have faculty with expertise in logistics management, operations management, and supply chain management. Our logistics faculty have expertise in inventory management, customer service, and network modeling.

The operations faculty includes renowned experts in areas such as lean management, six-sigma, purchasing, and manufacturing scheduling. And in the area of supply chain management, we have developed a comprehensive framework that addresses the need for managing relationships in the supply chain in a process-oriented and cross-functional way. This comprehensive framework provides the basis of our coursework in supply chain management and is also being implemented at major corporations such as Coca-Cola.

As today’s global environment has ushered in major changes, large multinational corporations are increasingly looking for outstanding individuals who specialize in these areas. Fisher’s programs, regarded highly among top business schools, provide a unique opportunity to advance in the field by learning from accomplished Fisher faculty, with proven successes and skills in the business with such global leaders as 3M, Hewlett Packard, and GE.

Featured Faculty

Kenneth Boyer

Kenneth Boyer
Operations

Professor Ken Boyer teaches a pair of elective courses that examine that role of operations in the success of a business. His courses examine strategic decision making specifically in service industry and healthcare operations through case studies and guest speakers from DSW, Jeni’s Splendid Ice Creams, Cameron Mitchell Restaurants, and Bed Bath and Beyond.

His current research work is exploring the use of implementing lean and six sigma tools in medical facilities to reduce the number of patients that are injured or killed by preventable medical errors.

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Keely Croxton

Keely Croxton
Logistics

Professor Keely Croxton offers unique insight into logistics and supply chain management with her well-designed electives, "Supply Chain Management" and "Analysis and Design of Logistics Systems." Dr. Croxton has expertise in mathematical modeling and in implementing supply chain management processes.

Co-author of the well-known textbook, Supply Chain Management: Processes, Partnerships, Performance, Dr. Croxton teaches executives at leading global companies, including Coca-Cola and Maersk.

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James Hill

James Hill
Operations

Professor James Hill’s expertise is in manufacturing planning  and control systems and supply chain management. He has extensive teaching experience at the graduate level and with top multinational companies.

Dr. Hill’s two elective classes are favorites among Fisher MBAs, and both classes provide great opportunities, through their case-oriented, interactive structures, to get into the supply chain world. Students learn first-hand about outsourcing, purchasing, and production control, as well as distribution and customer service. 

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Michael Knemeyer

Michael Knemeyer
Logistics

Professor Michael Knemeyer’s teaching and research focus on supply chain relationships between U.S. and European countries - specifically Germany. He teaches the GAP Europe class which is a part of Global Applied Projects (GAP) program.

His work has been published in such professional journals as the Harvard Business Review, Transportation Journal, Journal of Business Logistics, and International Journal of Logistics Management.

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Peter T. Ward

Peter T. Ward
Lean management and six sigma

The initiator of a unique MBA course, "Lean Enterprise," Professor Peter Ward, who also consults with industry leaders such as Ford Motor Company, is widely recognized for his advanced research in lean manufacturing and supply chain practices.

He is consistently ranked among the top contributors to the research of Six Sigma practices and lean enterprise transformation. He also leads Fisher's Center for Operational Excellence, which plays a key role in fostering excellence in the operations field with the cooperative efforts of business and academia.

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