Lean Office Principles
The purpose of this session is to link operational excellence to organizational strategic competitive advantage. We will explore process improvement in an organization through value stream mapping.
Program Information
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Who Should Attend:
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Anyone looking to drive waste from office processes to increase enterprise-wide business performance should attend this session.
Download Program Outline
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Date:
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For more information about the schedule for this course, contact the program manager listed at the bottom of this page.
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Location:
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Fisher College of Business, Pfahl Hall
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Cost:
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$695
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Faculty:
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Suki McIntosh
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Continuing Education Credits:
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0.8 CEU (Continuing Education Unit)
8 CPE (Ohio CPA)
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Register
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 when the next seminar is scheduled.
 View Cancellation, Transfer & Substitution Policy
Cancellations
- More than two weeks before course start date: No Charge
- Two weeks or less before course start date: 100 percent of course fee
Transfers
Participants may transfer their fees to another course one time per registration. No transfers are permitted less than three business days prior to course start date.
- More than two weeks before course start date: No Charge
- Two weeks to three days before course start date: $100
Substitutions
Substitutions can be made at any time for no charge
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Cancellations
- More than two weeks before course start date: No Charge
- Two weeks or less before course start date: 100 percent of course fee
Transfers
Participants may transfer their fees to another course one time per registration. No transfers are permitted less than three business days prior to course start date.
- More than two weeks before course start date: No Charge
- Two weeks to three days before course start date: $100
Substitutions
Substitutions can be made at any time for no charge
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Program Participants Will Learn
- See the obstacles and problems in service processes
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- Apply lean principles to improve your process
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- Create current- and future-state workflows
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- Create an improvement plan
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Contact
Beth Miller
Program Manager
Phone: 614.292.8575
Fax: 614.292.6644
miller.6148@osu.edu |
Fisher College of Business
Executive Education
110 Pfahl Hall
280 W. Woodruff Ave.
Columbus, OH 43210-1144 |
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