Keely L. Croxton

Keely L. Croxton is an Associate Professor of Logistics in the Department of Marketing and Logistics at The Ohio State University.  Her research interests are in supply chain management.  She has developed an expertise in supply chain resilience, focused on helping companies balance their inherent vulnerabilities with their management capabilities in order to effectively respond to disruptions in the supply chain.  She is also interested in further developing a process-oriented framework for supply chain management, with special focus on demand management and order fulfillment.  Her research has been published in several leading journals and she has been awarded the Bernard J. LaLonde Best Paper Award for the Journal of Business Logistics.  She is also the author on several chapters of Supply Chain Management: Processes, Partnerships, Performance. She received her Ph.D. from the Massachusetts Institute of Technology (MIT) and her undergraduate degree from Northwestern University.  Before joining academia, she worked in the automotive, paper and packaging, and third party logistics industries.  

At The Ohio State University, Keely teaches modeling, forecasting, and supply chain management at the undergraduate, MBA, Ph.D. and Executive Education levels.  She is a faculty lead for OSU’s Global Water Initiative, a member of the leadership team of the Sustainable and Resilient Economy Discovery Theme, a member of the Academic Research Committee of Fisher’s Risk Institute, and a representative on the University Senate.

Areas of expertise

  • Logistics
  • Supply chain management
  • Mathematical modeling/optimization
  • Supply chain risk and resilience

Education

  • PhD, Massachusetts Institute of Technology
  • BS, Northwestern University

Journal Articles

Pettit, T., J. Fiksel and K.Croxton, “Ensuring Supply Chain Resilience: Development and Implementation of an Assessment Tool.” Journal of Business Logistics. Vol. 34 (1), 2013, pp. 46-76.

Pettit, T., J. Fiksel and K.Croxton, “Ensuring Supply Chain Resilience: Development of a Conceptual Framework.” Journal of Business Logistics. Vol. 31 (1), 2010, pp. 1-21. Finalist for the Bernard J. LaLonde Best Paper Award.

Wang, P., W. Zinn and K. Croxton, “Sizing Inventory with Correlated Lead Time and Demand.” Production and Operations Management Journal. Vol. 19 (4), 2010, pp. 480-484.

Eroglu, C., K.Croxton, “Biases in Judgmental Adjustments of Statistical Forecasts: The Role of Individual Differences.” International Journal of Forecasting. Vol. 26 (1), 2010, pp. 116-133.

Lambert, D.M., S. J. Garcia-Dastugue and K. L. Croxton , “The Role of Logistics Managers in the Cross-Functional Implementation of Supply Chain Management.” Journal of Business Logistics. Vol. 29, No. 1, 2008, pp. 113-132.

Croxton, K.L., B. Gendron and T.L. Magnanti, “Variable Disaggregation in Network Flow Problems with Piecewise Linear Costs.” Operations Research. Vol. 55, No. 1, 2007, pp. 146-157.

Lambert, D.M., S.J. Garcia-Dastugue and K.L. Croxton, “An Evaluation of Process-Oriented Supply Chain Management Frameworks.” Journal of Business Logistics, Vol. 26, No. 1, 2005, pp. 25-52.

Croxton, K. and W. Zinn, “Inventory Considerations in Network Design.” Journal of Business Logistics, Vol. 26, No. 1, 2005, pp. 149-168. Winner of the Bernard J. LaLonde Best Paper Award.

Croxton, K.L., B. Gendron and T.L. Magnanti, “A Comparison of Mixed-Integer Programming Models for Non-convex Piecewise Linear Cost Minimization Problems.” Management Science, Vol. 49, No. 9, 2003, pp. 1268-1273.

Croxton K.L., B. Gendron and T.L. Magnanti, “Models and Methods for Merge-in-Transit Operations,” Transportation Science, Vol. 37, No. 1, 2003, pp. 1-22.

Croxton, K.L., “The Order Fulfillment Process,” The International Journal of Logistics Management, Vol. 14, No. 1, 2003, pp. 19-32.

Zinn, W., J.T. Mentzer and K.L. Croxton, “Customer Based Measures of Inventory Availability,” Journal of Business Logistics, Volume 23, Number 2, 2002, pp. 19-43.

Croxton, K.L., D.M. Lambert, S. Garcia-Dastugue and D.S. Rogers, “The Demand Management Process,” The International Journal of Logistics Management, Vol. 13, No. 2, 2002, pp. 51-66.

Rogers, D.S., D.M. Lambert, K.L. Croxton and S. Garcia-Dastugue, “The Returns Management Process,” The International Journal of Logistics Management, Vol. 13, No. 2, 2002, pp. 1-18.

Croxton, K.L., S. Garcia-Dastugue, D.M. Lambert and D.S. Rogers, “The Supply Chain Management Processes,” The International Journal of Logistics Management, Vol. 12, No. 2, 2001, pp. 13-36.

Magazine and White Paper Publications

Fiksel, J., M. Polyviou, K. Croxton, T. Pettit, “From Risk to Resilience: Learning to Deal With Disruption”, MIT Sloan Management Review, Winter 2015.

Croxton, K. L., A. Knemeyer, M. Polyviou, J. Fiksel, J., “The Resilient Supply Chain: Competing on the Ability to Come Back from Disaster,” White paper with summary appearing in Inc. Magazine. October 2013. Funded by a research grant from OSU’s National Center for the Middle Market.

Croxton, K. L., T. Goldsby, "Margin Management in the Middle Market,” White paper with presentation at 2013 CSCMP conference (most highly rated session of the conference).

Books

  • Supply Chain Management: Processes, Partnerships, Performance, Editor: Lambert, D.M., 1st edition (2004), 2nd edition (2006) and 3rd edition (2008). This book is based on the supply chain management framework being developed through the research in which I am involved. It is aimed to be used in both the boardroom and the classroom. I am an author on four of the chapters and was involved in developing the structure that is used for five others. The book has been adopted for undergraduate and MBA courses on Supply Chain Management at Fisher College of Business, University of Nevada, University of North Texas, Central Michigan University, University of Central Florida, University of Alabama, University of Arkansas, University of North Florida, State University of New York, California State University, Central Washington University, Ottawa University, Notre Dame, Southern Arkansas University, University of Rhode Island, University of Kentucky, The Air Force Institute of Technology, University de San Andres (Argentina), the Utrecht University (the Netherlands), and the University of Pretoria (South Africa).

Contact

  • E-mail
    croxton.4@osu.edu

    Phone
    (614) 292-6610

    Fax
    (614) 292-0879

    Department of Marketing & Logistics
    Fisher College of Business
    The Ohio State University
    518 Fisher Hall
    2100 Neil Avenue
    Columbus, OH 43210

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