3230 - Introduction to Operations Management: Improving Competitiveness in Organizations
Effective operations and supply chain management contributes to the competitiveness and survival of an organization. This course helps students to understand how concepts, principles, and techniques from operations and supply chain management can be leveraged to analyze, control, and improve critical processes responsible for efficiently making and delivering goods and services to the right customer, at the right cost, in the right quantity, with the right quality, and at the right place and right time (i.e., RIGHT6). These critical processes reside in manufacturing, as well as service, organizations; these critical processes are evident in for-profit, as well as non-profit, organizations. Students are introduced to key operational and supply chain challenges having strategic and tactical implications, as well as various conceptual aids and quantitative techniques to cope with these challenges. While quantitative techniques are discussed, the focus is on using these techniques to help make informed decisions to overcome operational and supply chain challenges.
4240 - Management of Technology
Introduces the critical elements for designing and developing innovative products and services for competitive advantage. Focus on tools, techniques and concepts necessary for designing, developing and managing the innovation process.