Steve Lundregan is a senior lecturer in the Management Sciences department and associate director of strategy for Fisher’s Center for Operational Excellence. He teaches operations management, service operations, and innovation courses and was awarded Fisher’s Undergraduate Program Teaching Award in 2013.
Lundregan joined Fisher in 2012 after three decades of industry and community leadership experience. He held officer-level roles in marketing, strategy and operations at Nationwide Insurance, where he formulated and implemented innovative growth strategies for the Fortune 100 financial services firm.
Lundregan holds Chartered Property Casualty Underwriter (CPCU) and Chartered Life Underwriter (CLU) professional designations. He previously served on community service boards of Junior Achievement, Boy Scouts of America and Lutheran Social Services in central Ohio.
Areas of Expertise
- Strategy formulation
- Strategic management
- Operations strategy
- Change leadership
- Service operations management
- MBA in Finance, The Ohio State University
- BA in Economics, The Ohio State University
3230 - Introduction to Operations Management: Improving Competitiveness in Organizations
Effective operations and supply chain management contributes to the competitiveness and survival of an organization. This course helps students to understand how concepts, principles, and techniques from operations and supply chain management can be leveraged to analyze, control, and improve critical processes responsible for efficiently making and delivering goods and services to the right customer, at the right cost, in the right quantity, with the right quality, and at the right place and right time (i.e., RIGHT6). These critical processes reside in manufacturing, as well as service, organizations; these critical processes are evident in for-profit, as well as non-profit, organizations. Students are introduced to key operational and supply chain challenges having strategic and tactical implications, as well as various conceptual aids and quantitative techniques to cope with these challenges. While quantitative techniques are discussed, the focus is on using these techniques to help make informed decisions to overcome operational and supply chain challenges.
4240 - Management of Technology
Introduces the critical elements for designing and developing innovative products and services for competitive advantage. Focus on tools, techniques and concepts necessary for designing, developing and managing the innovation process.