Peter T. Ward
Curriculum Vitae
Curriculum Vitae
EXPERIENCE
The Ohio State University , Fisher College of Business, 1988 to present.
Department Chair, Department of Management Sciences, appointed 2004.
Professor of Operations Management, Department of Management Sciences, appointed 2004; Associate Professor, 1995-2004; Assistant Professor, 1988-1995.
Associate Director for Research, Center for Excellence in Manufacturing Management (CEMM), Ohio State University , 1995 to present.
Northeastern University, College of Business Administration, 1987-88 .
Visiting Lecturer, Management Sciences group.
Boston University , School of Management, 1985-86.
Graduate teaching and research assistant.
Wang Laboratories Inc., Manufacturing Technology Center , Lowell , MA 1983-85.
Manager of systems and software engineering in Wang's corporate manufacturing engineering function.
U.S. Bureau of Labor Statistics , Washington , DC 1977-82.
Economist. Developed forecasts, analytic methods and software tools for forecasting employment by occupation and industry at the national, state and local levels.
EDUCATION
DBA Operations Management, School of Management , Boston University , May, 1988.
Dissertation topic: Overhead Staffing and Process Technology in Manufacturing Industries.
MSBA Urban and Regional Management, School of Business Administration , University of Massachusetts , Amherst 1977.
BBA Economics, School of Business Administration , University of Massachusetts , Amherst 1975.
CLASSROOM TEACHING
Lean Enterprise Leadership (1 & 2) (Business Management 840 and 841) Ohio State University (MBA)
Six Sigma Projects (Business Management 894P) Ohio State University (MBA)
Operations Management, Core MBA course in operations (MBA 850), Ohio State University (MBA).
Seminars in Operations Management (Business Management 929, 930), Ohio State University (Ph.D.).
Operations Strategy and Technology (Business Management 834), Ohio State University (MBA).
Operations Strategy and Design (Business Management 731), Ohio State University (Undergraduate/Graduate).
Operations Scheduling and Control (Business Management 739), Ohio State University (Undergraduate/Graduate).
Introduction to Operations Management, Honors (Business Management 630H), Ohio State University (Undergraduate).
Introduction to Production and Operations Management, Boston University (Undergraduate, case approach) and Northeastern University (Undergraduate, lecture/discussion).
Forecasting training for state employment analysts and international (AID) trainees, U.S. Department of Labor, Washington , DC (In-service, graduate level).
BASIC computer programming, University of Massachusetts , Amherst (Undergraduate).
INDIVIDUAL TEACHING
Ph.D. Dissertation Committee Chair: Rebecca Duray , University of Colorado , Colorado Springs (completed 1997); Nancy Waldeck, University of Toledo (Human Resources, co-chair), (completed, 1998) Rachna Shah, University of Minnesota (completed 2002), Eric Olsen, California Polytechnic University (completed 2004), Gopesh Anand (in progress), Kathryn Marley (in progress).
Ph.D. Dissertation Committees: Chwen Sheu, Kansas State University (completed 1990); Craig Wood, University of New Hampshire (completed 1991); Ben Arbaugh, (Business Strategy), University of Wisconsin, Oshkosh (completed 1994); Kenneth Boyer, Michigan State University (completed 1994); John McCreery, North Carolina State University (completed 1996); Larry Bland (Industrial and Systems Engineering), (completed 1996); Daryl Wilson, University of Arkansas (completed, 1997).
Ph.D. Second Field Advisor: Ben Arbaugh, Ph.D., Business Strategy. Second field advisor to Mary Kinsella, (Industrial Systems Engineering), Larry Bland (Industrial and Systems Engineering) and Bill Pollard (Industrial and Systems Engineering).
Ph.D. General Examination Committees: 33 completed.
Independent Studies: 14 undergraduate and 36 graduate completed; each for 4 credit hours.
EXECUTIVE EDUCATION
Lean Manufacturing (program manager and instructor) 3 day; 5 day; and 4 week programs; Process Improvement, Six Sigma.
JOURNAL ARTICLES
Gopesh Anand and Peter T. Ward, “Fit, Flexibility and Performance in Manufacturing: Coping with Dynamic Environments,” Production and Operations Management Journal, in press, 2004.
John McCreery, Lee Krajewski, G. Keong Leong, and Peter T. Ward, “Performance Implications of Assembly Work Teams,” Journal of Operations Management, 22 (4), 2004, 387-412.
Susan M. Goldstein and Peter T. Ward, Performance Effects of Physicians’ Involvement in Hospital Strategic Decisions,” Journal of Service Research, 6 (4), 2004, 361-372.
Thomas Christiansen, William L. Berry, Peter Bruun, and Peter T. Ward, “A Mapping of Competitive Priorities, Manufacturing Practices, and Operational Performance in Groups of Danish Manufacturing Companies,” International Journal of Operations and Production Management, 23 (10), 2003, 1163-1183.
Rachna Shah and Peter T. Ward, “Lean Manufacturing: Context, Practice Bundles, and Performance,” Journal of Operations Management.21(2), 2003, 129-149.
Susan M. Meyer, Peter T. Ward, G. K Leong,., and Tim Butler, “The Influence of Location, Strategy, and Operations Technology on Hospital Performance,” Journal of Operations Management 20 (1), 2002, 63-75.
Rachna Shah, Susan. M. Goldstein, and Peter T Ward, "Aligning Supply Chain Management Characteristics with Inter-Organizational Information System Types: An Exploratory Study," IEEE Transactions on Engineering Management.49 (3), 2002, 282-291.
Rebecca Duray, Peter T. Ward, Glenn Milligan .and William L. Berry, "Approaches to Mass Customization: Configurations and Empirical Validation," Journal of Operations Management 18 (6), 2000, 605-625.
Peter T. Ward and Rebecca Duray , "Manufacturing Strategy in Context: Environment, Competitive Strategy and Manufacturing Strategy" Journal of Operations Management 18 (1), 2000, 123-138.
Peter T. Ward, John K. McCreery, Larry P. Rizman, and Deven Sharma, "Competitive Priorities in Operations Management," Decision Sciences 29 (4), 1998, 1035-1046.
Peter T. Ward, James E. Storbeck, Stephen L. Mangum, and Patricia E. Byrnes, " An Analysis of Staffing Efficiency in U. S. Manufacturing: 1983 and 1989," Annals of Operations Research, 1997.
Kenneth K. Boyer , G. Keong Leong ., Peter T. Ward ., and Lee J. Krajewski, "Unlocking the Potential of Advanced Manufacturing Technologies," Journal of Operations Management 15 (4), 1997, 331-347.
John Ettlie and Peter T. Ward, " U.S. Manufacturing in the Early 1990s: the Chase and the Challenge," Business Strategy Review, 8 (4), 1997, 53-59.
Kenneth K. Boyer, Peter T. Ward, and G. Keong Leong, "Approaches to the Factory of the Future: An Empirical Taxonomy," Journal of Operations Management, 14 (4), 1996.
Peter T. Ward, Deborah J. Bickford, and G. Keong Leong, "Configurations of Manufacturing Strategy, Business Strategy, Environment and Structure," Journal of Management, 22 (4), 1996, 595-623.
Peter T. Ward, Rebecca Duray, G. Keong Leong, and Chee-Chuong Sum, "Business Environment, Operations Strategy, and Performance: An Empirical Study of Singapore Manufacturers," Journal of Operations Management, 13 (2), 1995, 99-115.
G. Keong Leong and Peter T. Ward, "The 6 P's of Manufacturing Strategy," International Journal of Operations and Production Management, 15 (12), 1995, 32-45.
Peter T. Ward, G. Keong Leong, and Kenneth K. Boyer, "Manufacturing Proactiveness and Performance," Decision Sciences, 25 (3), 1994, 337-358.
Jim Hutchison, G. Keong Leong, and Peter T. Ward, "Improving Delivery Performance in Gear Manufacturing at Jeffrey Division of Dresser Industries," Interfaces, 23 (2), 1993, 69-83
Peter T. Ward, Andrew L. Betz, and Deborah J. Bickford, "Overhead Surgery or Media Hyperbole? An Examination of Manufacturing Employment Structure in High and Low Tech Industries, 1983 and 1989," Journal of High Technology Management Research, 4 (1), 1993, 95-110.
Peter T. Ward, Paul D. Berger, Jeffrey G. Miller, and Stephen R. Rosenthal, "Manufacturing Process Technology and Support Staff Composition: An Empirical View of Industry Evidence," Production and Operations Management, 1 (1), 1992, 5-21.
Jim Hutchison, G. Keong Leong, David L. Snyder, and Peter T. Ward, "Scheduling Approaches for Random Job Shop Flexible Manufacturing Systems," International Journal of Production Research, 29 (5) , 1991, 1053-1057.
G. Keong Leong, David L. Snyder, and Peter T. Ward, "Research in the Process and Content of Manufacturing Strategy," International Journal of Management Science (OMEGA), 18 (3), 1990, 283-97.
Peter T. Ward, Jeffrey G. Miller, and Thomas E. Vollmann,"Mapping Manufacturing Concerns and Action Plans," International Journal of Operations and Production Management, 8 (6), 1988, 5-18.
Stephen R. Rosenthal and Peter T. Ward, "Technical CIM Issues: An Assessment for Management," CIM Review, 2 (1), 42-49, 1985.
BOOK CHAPTERS
Peter T. Ward and Rachna Shah, "World Class Manufacturing - Best versus Rest" America 's Best Plants, John Sheridan, ed., Penton Publishing, 1999.
John Ettlie and Peter T. Ward, "U.S. Manufacturing in the Early 1990s: the Chase and the Challenge," International Manufacturing Strategies: Context, Content and Change, Per Lindberg, Chris Voss, and Kathryn Blackmon, eds., Kluwer Academic Publishers, 1997.
Peter T. Ward, "Manufacturing Process Choice," The Instant Access Guide to Manufacturing Strategy, Thomas F. Wallace, ed., Essex Junction, VT: Oliver Wight Publications, 1994.
Peter T. Ward, G. Keong Leong and David L. Snyder, "A Review of Research in the Process and Content of Manufacturing Strategy," , Manufacturing Strategy: The Research agenda for the Next Decade, J. Ettlie, M. Burstein and A. Fiegenbaum, eds., Boston: Kluwer Academic Publishers, 1990.
Stephen R. Rosenthal and Peter T. Ward, "Key Managerial Roles in Controlling Progress Toward CIM," Manufacturing Research: Organizational and Institutional Issues, Arthur Gerstenfeld, et al., eds., Amsterdam : Elsevier Science Publishers, 1986.
REVIEWS
Peter T. Ward, Review of Production Management Systems-- A CIM Perspective, by J. Brown, J. Harhen and J. Shivnan, Journal of Engineering and Technology Management, 7, 1, 1990, 73-75.
REFEREED PROCEEDINGS ARTICLES
Peter T. Ward, Jeffrey G. Miller and Thomas E. Vollmann, "Manufacturing Strategy: An Empirical Examination of Critical Areas of Concern and Planned Programs," Proceedings of the 18th Annual Meeting of the Decision Sciences Institute, Honolulu , November, 1986.
ORSA/TIMS Conference on Flexible Manufacturing Systems: Operations Research Models and Applications , Cambridge, MA, 1989 K. Stucke and R. Suri (Eds.), Elsevier Science Publishers, Amsterdam, 1989.
Peter T. Ward and Jeffrey G. Miller, "Classifying Manufacturing Industries by Process Technology: Expert Survey Results," Proceedings of the 21st Annual Meeting of the Decision Sciences Institute, New Orleans , November 1989.
G. Keong Leong and Peter T. Ward, "Complementary Approaches to a Definition of Manufacturing Strategy," Proceedings of the 22nd Annual Meeting of the Decision Sciences Institute, San Diego , November 1990.
Peter T. Ward and Jeffrey G. Miller, "An Empirical Classification of Predominant Process Technologies in Manufacturing Industries," Proceedings of the 23rd Annual Meeting of the Decision Sciences Institute, Miami , November 1991.
Craig H. Wood, Larry P. Ritzman, Peter T. Ward, and Devon Sharma, "Performance Measures in Operations," Proceedings of the 23rd Annual Meeting of the Decision Sciences Institute, Miami , November 1991.
Chwen Sheu, Lee Krajewski, G. Keong Leong, and Peter T. Ward, "Achieving Focus in Manufacturing Plants," Proceedings of the 23rd Annual Meeting of the Decision Sciences Institute, Miami , November 1991.
Jim Hutchison, G. Keong Leong, and Peter T. Ward, "Improving Delivery Performance at Jeffrey Division of Dresser Industries," Proceedings of the 23rd Annual Meeting of the Decision Sciences Institute, Miami , November 1991.
Ben Arbaugh, Donald Sexton, and Peter T. Ward, "Manufacturing Strategies and their Impact on Sustained Growth for the Emerging Firm," Proceedings of International Conference of Small Business, Toronto , June 1992.
G. Keong Leong, Peter T. Ward, and Ken Boyer, "Operationalizing Manufacturing Proactiveness," Proceedings of the 24th Annual Meeting of the Decision Sciences Institute, San Francisco, November 1992.
G. Keong Leong, Peter T. Ward, and Ken Boyer, "Manufacturing Proactiveness and Business performance: An Empirical Study," Proceedings of the 25th Annual meetings of the Decision Sciences Institute, Washington, D.C., November, 1993.
G. Keong Leong, Peter T. Ward, and Deborah J. Bickford, "Strategic Manufacturing Configurations,"Proceedings of the Second International Conference of the Decision Sciences Institute, Seoul, Korea, June, 1993.
Rebecca Duray, Peter T. Ward, G. Keong Leong, and Chee-Chuong Sum,"Business Environment, Manufacturing Strategy, and Performance: An Empirical Study of Singapore Manufacturers" Proceedings of the 26th Annual meetings of the Decision Sciences Institute, Honolulu , November, 1994.
Peter T. Ward, Kenneth K. Boyer, G. Keong Leong, and Chee-Chuong Sum, "An Empirical Comparison of Manufacturing Strategies in Singapore and the United States," Proceedings of the 26th Annual meetings of the Decision Sciences Institute, Honolulu, November, 1994.
Rebecca Duray, Peter T. Ward, G. Keong Leong, and Chee-Chuong Sum,"An Empirical Comparison of Manufacturing Strategies in Singapore and the United States" Proceedings of the 27th Annual meetings of the Decision Sciences Institute, Boston, November, 1995.
Kenneth K. Boyer, G. Keong Leong, Lee Krajewski, and Peter T. Ward, "An Empirical Taxonomy of Process Technologies" Proceedings of the 27th Annual meetings of the Decision Sciences Institute, Boston, November, 1995.
Kenneth K. Boyer, G. Keong Leong, Peter T. Ward, and Lee Krajewski, "Advanced Manufacturing Technologies, Infrastructure, and Performance" Proceedings of the 27th Annual meetings of the Decision Sciences Institute, Boston , November, 1995.
Kenneth K. Boyer, G. Keong Leong, and Peter T. Ward, "An Examination of Manufacturing Automation" Proceedings of the 27th Annual meetings of the Decision Sciences Institute, Boston, November, 1995.
Rebecca Duray and Peter T. Ward, "Identification and Categorization of Mass Customization Configurations" Proceedings of the 28th Annual meetings of the Decision Sciences Institute, Orlando , November, 1996.
Susan M. Meyer, Peter T. Ward, G. K. Leong, and T. W. Butler, "How Location, Strategy, and Technology Influence Hospital Performance" Proceedings of the 28th Annual meetings of the Decision Sciences Institute, Orlando , November, 1996.
Rebecca Duray and Peter T. Ward, "Considering Mass Customization as a Manufacturing Strategy" Proceedings of the 28th Annual meetings of the Decision Sciences Institute, San Diego, November, 1997.
John K. McCreery, Lee Krajewski, G. Keong Leong, and Peter T. Ward, "Performance Implications of Assembly Work Teams" Proceedings of the 28th Annual meetings of the Decision Sciences Institute, San Diego, November, 1997.
Rebecca Duray and Peter T. Ward, "Placement of Mass Customization in a Manufacturer's Product Mix" Proceedings of the 29h Annual meetings of the Decision Sciences Institute, Las Vegas, November, 1998.
Rachna Shah and Peter T. Ward, "Environmental Uncertainty, Manufacturing proactiveness, and Firm Performance." Proceedings of the 30h Annual meetings of the Decision Sciences Institute, New Orleans , November, 1999.
Rachna Shah and Peter T. Ward, "Contextual Factors and lean Manufacturing Practices." Proceedings of the 31st Annual meetings of the Decision Sciences Institute, Orlando , November, 2000
Eric Olsen and Peter T. Ward, “Performance Measurement System Simplicity.” Proceedings of the 33rd Annual Meetings of the Decision Sciences Institute, San Diego , November, 2002
Nancy Waldeck and Peter T. Ward, “Worker Group Involvement and Provision of Workforce Development Activities.” Proceedings of the 33rd Annual Meetings of the Decision Sciences Institute, San Diego , November, 2002
Kathryn A. Marley and Peter T. Ward, “The Mediating Effect of Lean Production between Supply Chain Practices and Operational Performance.” Proceedings of the 34th Annual Meeting of the Decision Sciences Institute, Washington D.C. , November 2003.
Gopesh Anand and Peter T. Ward, “Fit, flexibility, and Performance in Manufacturing: Coping with Dynamic Environments.” Best Paper Proceedings of the Academy of Management Annual Meeting, New Orleans , August, 2004.
CONFERENCE PRESENTATIONS (selected)
Best vs. Rest: Comparing Industry Week Best Plants with 1998 Industry Week Census of Manufacturers. Shingo Prize Conference, Columbus , June, 1999.
Special Forum on Teaching Lean Thinking in University Programs. Panel organizer and presenter. Annual University of Michigan-Lean Enterprise Institute Conference, Dearborn , May, 2000.
A New Time for Collaboration in the Corporate-Business School Knowledge Supply Chain. Panel organizer and presenter. Academy of Management Annual Meeting, August, 2000.
Best Benchmarking Practice in the U.S. Plenary speaker. Danish Industries Benchmarking Conference, Copenhagen , Denmark , November, 2000.
The University and the Lean Learning Agenda. Speaker. Productivity Annual Conference, Dearborn , October, 2001.
Ph.D. Curricular Issues Mini Conference: Introducing the Idea of Research to New Doctoral Students. Panel Participant. Decision Sciences Institute Annual Meeting, San Francisco , November, 2001.
Panel: Toward a New Manufacturing Paradigm: Assessing the Gap Between Practitioner Questions and Scholarly Answers. Panel organizer and Presenter. Decision Sciences Institute Annual Meeting, San Francisco , November, 2001.
Conflicts and Complementarities: Exploring the Tensions Between Lean Manufacturing and Six Sigma Programs. Panel organizer and Presenter. Production and Operations Management Society Meeting, San Francisco , April, 2002.
Comments Introducing First Graduating Class of Fisher College-Productivity, Inc. Certified Lean Manager program. Productivity Annual Conference, Orlando , October, 2002.
Invited Panel Discussion: Service Processes: What does Lean Mean? Presenter. Decision Sciences Institute Annual Meeting, San Diego , November, 2002.
Lean Management: Collaborative Learning and Doing. Panel organizer and presenter. AACSB International Conference, New Orleans , April, 2003.
Doctoral Consortium faculty participant, Operations Management Division, Academy of Management , Seattle, August, 2003.
Lean Managers Certification: An Individual Effort with Organizational Implications. 8th Annual Lean Management and TPM Conference, Nashville , October, 2003.
Ph.D. Curricular Issues Mini Conference: Redesigning the PhD process: Inputs, Transformation, Outputs. Panel Participant. Decision Sciences Institute Annual Meeting, Washington , DC , November, 2003.
Teaching Managers About Managing the Continuous Improvement Enterprise . Panel Organizer and Presenter. Academy of Management Annual Meeting, New Orleans , August, 2004.
EXTERNAL RESEARCH GRANTS
Peter T. Ward, "State and National Staffing Pattern Project," National Occupational Information Coordinating Committee (NOICC), January to September, 1990 ($32,192).
Peter T. Ward, Steve Mangum and Jim Storbeck, "A DEA Approach Manufacturing Staffing Patterns Projections and Process Technology," Center for Labor Research Grant, April 1990 to April 1991 ($29,177).
Peter T. Ward and Stephen L. Mangum, "Specifying Successful Manufacturers' Investments in Workforce Development and Technology," Center for Labor Research Grant, January to December 1995 ($24,500).
Peter T. Ward and Stephen L. Mangum, "Configurations of Markets Served, Workforce Development, and Manufacturing Technology Choice: Effects on Business Performance," Center for Excellence in Manufacturing Management Grant, Summer, 1995 ($5,500).
Peter T. Ward, "Operations Proactiveness in Enrepreneurial Companies," Kauffman Foundation, Center for Entrepreneurial Leadership, 1996, ($35,000)
Peter T. Ward and William L. Berry, "Marketing and Manufacturing Strategy Research, Deloitte & Touche, 1998 (Direct costs: ~$60,000)
Peter T. Ward, “Creating an America ’s Best Plants Data Base,” Industry Week, 1999 ($10,000).
PROFESSIONAL SERVICE (selected)
Associate Editor, Journal of Operations Management., 1995 to present
Associate Editor, Quality Management Journal , 1997 to 2002
Advisory Board, Lean Resource Center, Ford Motor Company, Dearborn , MI , 1998 to present
Editorial Review Board, Journal of Operations Management., 1991 to 1995
Editorial Review Board, Production and Operations Management , 1992 to present
Ad hoc reviewer, Academy of Management Review, Academy of Management Journal, Decision Sciences, Management Science, IEEE Transactions on Engineering Management, OMEGA, International Journal of Operations and Production Management.
Program Chair (elected), Academy of Management , Operations Management Division, 1996-7
Division Chair (elected), Academy of Management , Operations Management Division, 1998-9
Member, Doctoral Affairs Committee, Innovative Education Committee, Member Services Committee, Decision Sciences Institute, 1992-5
1992 Doctoral Consortium, Academy of Management , Operations Management Division, Coordinator.
1990 Doctoral Consortium, Decision Sciences Institute, Associate Coordinator.
UNIVERSITY AND COLLEGE SERVICE (selected)
Chair, Department of Management Sciences, 2004 to present
MBA Program Committee, 1997 to 2000, 2002 to 2004
Executive Education Committee, 1999 to 2004
Ph.D Program Committee and Operations Management Ph.D. director, 1998,99 and 2001-2, 2003-4.
University task force on Technology Commercialization, 1998 to 2000
Executive Committee, Fisher College of Business, 1995-7. One of two faculty members elected at-large to serve on the main governing committee of the college.
MBA Operations and Logistics Coordinator, Fisher College of Business, 1996-2002
Faculty Advisor to Undergraduate Student Organization: Dean's Leadership Committee, 1992 to 1997.
AWARDS AND HONORS (selected)
Shingo Prize for Research (2004) presented for a Journal of Operations Management article published in 2003.
Pacesetters Research Award i n recognition of outstanding contributions to research, Fisher College of Business, 2003
Best Paper Award presented by Journal of Operations Management for the best article published in 2000.
Stan Hardy Award presented by the Decision Sciences Institute for best operation management article to appear in a refereed journal during 1996.
Otto Mønsted Guest Professor at the Technical University of Denmark, Technology, Management, and Engineering Center , 2000 to present.
COMMUNITY SERVICE (selected)
Board of Directors, Lutheran Social Services of Central Ohio .
PERSONAL
Married (20 years) with two children, ages 13 and 17. Active in church and community. Favorite spare time pursuits include reading, cooking, and outdoor activities with family. U.S. Army veteran.