Mrinalini Gadkari

Mrinalini Gadkari is a senior lecturer in the Management Sciences department. She joined Fisher in 2011 from the Dana Farber Cancer Institute and Brigham and Women’s Hospital, where she spent more than five years helping multidisciplinary teams apply lean principles to help improve efficiency and safety. Before this, she worked at the Johns Hopkins Bayview Medical Center as an administrative resident. She trained and practiced as a physician in India before coming to the U.S. in 2002.

At Fisher, Gadkari teaches and serves as a coach in the Master of Business Operational Excellence degree program, focusing on the healthcare stream. She also leads and teaches the MBA Six Sigma Projects course. In this role, she collaborates with local businesses that benefit from the application of the Six Sigma body of knowledge to their processes and students get the experience of working on real-life projects. Gadkari also teaches the undergraduate Managing Process Improvement elective class. In 2013, she was nominated for the Provost's Award for Distinguished Teaching by a Lecturer.

Seeing the paucity of operations case studies in healthcare, she wrote an emergency department-based case study that was published in 2012 in the Operations Management Education Review journal, benefitting educators interested in the teaching application of lean tools in healthcare.

Areas of Expertise

  • Process improvement (lean and Six Sigma) in health-care and service industries
  • Team facilitation techniques
  • Conflict management
  • Change management.


  • MHSA, George Washington School of Public Health and Health Services
  • MBBS (MD equiv.), Nagpur University, India
  • BA in Psychology, Nagpur University, India



4239 - Managing Process Improvement

Describes the basics of establishing and managing a Lean process in service, office and manufacturing operations. We will look at how we can add value in delivery of goods or services to the customer.

7244 - Six Sigma Projects

Teams of students apply the Six Sigma body of knowledge through a real-world project at an area company. Projects will follow the DMAIC body of knowledge as students and coaches work through its tollgates to achieve process improvement.

MBOE: Foundation and Stability, Part II

In this module, students learn to understand standard work for repetitive and “quasi-repetitive” jobs; understand standard work in matrixed environments; and formulate a plan to act on the elimination of waste in their operation by developing a process to achieve standard work.

MBOE: Creating and Managing Flow

In this module, students understand how to apply standard work to the flow of materials, information and people along with the ability to identify what is stopping flow. This section of the MBOE curriculum tackles problem solving at the operational level.

Published Articles

  • Mrinalini Gadkari, "Medication Safety of Five Oral Chemotherapies: A Proactive Risk Assessment," Journal of Oncology Practice 7, no. 1: 261 (2011).
  • Mrinalini Gadkari, "Neighborhood Racial Composition and Availability of Asthma Drugs in Retail Pharmacies," Journal of Asthma 42, no. 9: 731-735 (2005).

Teaching Cases

  • Mrinalini Gadkari and Aravind Chandrasekaran, "Case Study: The Emergency Department (ED) at the Burton Group of Hospitals – Application of Lean and Value Stream Mapping," Operations Management Education Review 6 (2012). 



  • E-mail

    (614) 292-3166

    (614) 292-1272

    632 Fisher Hall
    2100 Neil Avenue
    Columbus, OH 43210