Peg Pennington is a senior lecturer in the Department of Management Sciences and also serves as the executive director of the Center for Operational Excellence. She joined Fisher in 2000 from Emerson Network Power, where was manager of financial planning and analysis As a senior lecturer at Fisher, she teaches lean enterprise and Six Sigma and serves as a coach for the college’s Master of Business Operational Excellence cohort.
Pennington also worked in manager and analyst roles at Liebert Corp. and NCR Corp.
In her role as COE executive director, Pennington works closely with member companies, managing and coordinating problem-solving consultations, site visits, and best-practice knowledge sharing. Pennington also is closely involved in new member recruitment and planning for seminars and forums.
Areas of Expertise
- Lean management system
- Six Sigma methodology
- Lean office
- MBA, University of Dayton
- BA in Finance, Michigan State University
7241 - Lean Enterprise Leadership
Provide an overview of Lean Management tools and to prepare the students to participate in a Lean environment in a future job or internship. The students will participate in a variety of simulations to gain a basic knowledge of lean and to gain an understanding of how Lean can relate to service industries and office situations as well as industrial settings.
7242 - Six Sigma Black Belt Principles I
Designed to familiarize students with the Six Sigma Black Belt process improvement methodology and to provide them an opportunity to practice using Six Sigma Black Belt tools.
MBOE: Six Sigma Problem Solving
In this module, students are encouraged to communicate using lean/Six Sigma primciples and think about an organization as a collection of processes with inputs that determine the output. The concept of a Sigma Level is used to evaluate the capability of a process or organization and students work to understand and apply the five-step DMAIC model as a framework to organize process improvement activity.