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Faculty - Management Sciences

Glenn Milligan


Emeritus Professor


Years of Service: 27


Ph.D., The Ohio State University
MBA, California State University at Long Beach
BS, The University of Southern California


Glenn Milligan was a faculty member in the Department of Management Sciences in the Fisher College of Business from 1978 to 2005. He served as the Chair of the Department of Management Sciences from 1996 to 2004. From 1994 to 1996, Professor Milligan served as the Undergraduate Program Chair for the College.


Professor Milligan has been an active researcher in a number of fields in business and in statistical methods, including quality management, classification analysis, experimental design, and log-linear models. He has published more than 40 scholarly articles and he has made a similar number of presentations at various conferences in the U.S., Canada, Great Britain, France, the Netherlands, Germany, and the NATO Advanced Studies Institute at Bad Windsheim.


His research has been published in such sources as Quality Progress, Journal of Business Research, Multivariate Behavioral Research, Journal of Classification, Applied Psychological Measurement, Psychometrika, Psychological Bulletin, IEEE Transactions on Pattern Analysis and Machine Intelligence, Decision Sciences, Educational and Psychological Measurement, and Pattern Recognition, among others. He has served as a referee for more than two dozen different academic journals and the National Science Foundation.


Professor Milligan’s research has been recognized by a number of organizations. He has won the Fisher College of Business Pace Setter’s Research Award, and he served for seven years as Chair of the Fisher College Research Committee. He has served on the Board of Directors for the Classification Society of North America and the Center for Excellence in Manufacturing Management. Professor Milligan was active with the American Society for Quality as a Certified Quality Engineer for two decades. In 1991, his research in quality management was recognized by selection for the Shingo Prize. At various points in his career, he was listed inWho's Who in America, Who's Who in American Education, Who's Who in Finance and Business, Who's Who in Technology, and in American Men & Women of Science.


Professor Milligan’s teaching expertise is in the area of business statistics and quality management. For seven consecutive years, he was nominated for or received college teaching awards for his M.B.A. classes. In 1992, he won the Zenith Data Systems Masters of Innovation Competition for his factory simulation teaching case in quality management. He was a core faculty member in the Fisher College Executive M.B.A. program from 1999 through 2005.


Prof. Milligan had the honor and pleasure of teaching thousands of business students while at the Fisher College. He was serving as the Department Chair when the College moved into the new Fisher Campus from Hagerty Hall. He recalls that the new facilities had a dramatic impact on the teaching and learning process. The new campus provided a strong sense of professionalism and opportunity for those involved in the process of learning and knowledge discovery.


Professor Milligan came to the Fisher College though a somewhat nontraditional educational tract. He received his Ph.D. from The Ohio State University in Quantitative Psychology in 1978. His training had emphasized multivariate statistical analysis, research methods, and experimental design. His Master’s degree in Psychology was from the California State University at Long Beach in 1974. While in that program, he developed an interest in the quantitative analysis of behavioral data. His Bachelor’s degree in Psychology was from the University of Southern California in 1971. While in graduate school from 1971 to 1978, he served in the U.S. Army Reserves in training and personnel functions.