3230 - Introduction to Operations Management: Improving Competitiveness in Organizations
Effective operations and supply chain management contributes to the competitiveness and survival of an organization. This course helps students to understand how concepts, principles, and techniques from operations and supply chain management can be leveraged to analyze, control, and improve critical processes responsible for efficiently making and delivering goods and services to the right customer, at the right cost, in the right quantity, with the right quality, and at the right place and right time (i.e., RIGHT6). These critical processes reside in manufacturing, as well as service, organizations; these critical processes are evident in for-profit, as well as non-profit, organizations. Students are introduced to key operational and supply chain challenges having strategic and tactical implications, as well as various conceptual aids and quantitative techniques to cope with these challenges. While quantitative techniques are discussed, the focus is on using these techniques to help make informed decisions to overcome operational and supply chain challenges.
4239 - Managing Process Improvement
Describes the basics of establishing and managing a Lean process in service, office and manufacturing operations. We will look at how we can add value in delivery of goods or services to the customer.
7241 - Lean Enterprise Leadership
Provide an overview of Lean Management tools and to prepare the students to participate in a Lean environment in a future job or internship. The students will participate in a variety of simulations to gain a basic knowledge of lean and to gain an understanding of how Lean can relate to service industries and office situations as well as industrial settings.
MBOE: Developing a Long-Term Philosophy and Developing People
After completing this module, students will be able to apply lean principles in a complex system and evaluate the effectiveness of a system before and after. Students also will be able to clearly express the principles and goals of their organization or work group and design specific areas to improve employee engagement and development amid an overarching culture change.