Fisher College of Business logo

Andrea Prudhomme

BiographyCoursesPublications

Andrea M. Prud’homme is an assistant clinical professor in the Department of Management Sciences and associate director in the Center for Operational Excellence. She joined Fisher in 2007 after serving as a teaching and research assistant at Michigan State University and an adjunct faculty member at Colorado State University.

Dr. Prud’homme is responsible for teaching in the Manufacturing Industry Cluster program, the upper division core Manufacturing Planning and Control course, as well as other courses in operations management. She also serves as faculty adviser for the Buckeye Operations Management Society. She has earned the Outstanding Student Organization Award and the Career Services Award from the university and both the Undergraduate Program Services Award and Teaching Award from Fisher.

She has been a member of APICS: The Association for Operations Management since 1987 and has earned certification as Certified Supply Chain Professional (CSCP), Certified in Production and Inventory Management (CPIM) and Certified in Integrated Resources Management (CIRM). Her service to APICS includes serving for six years on the CSCP Exam Committee, and most recently on the CPIM Detailed Scheduling and Planning Exam Committee. She also is a member of the APICS Foundation’s Knowledge Delivery Committee. In addition, she has participated in several APICS student case competitions as a case expert and as the faculty adviser to student teams.

She brings more than 15 years of corporate experience in worldwide supply chain management for companies such as Hewlett-Packard, Advanced Energy Industries and Valor Electronics. Her responsibilities included managing projects for operations in Europe, Hong Kong, China and Mexico.

Areas of Expertise

  • Logistics and operations
  • Operations management and quality improvement
  • Production and operations management

Education

  • PhD in Business Administration, Michigan State University
  • MBA, Colorado State University
  • BS, San Diego State University

4232 - Operations Planning and Control

Review of a Planning and Control System. Theoretical frameworks and utilization of techniques to execute strategic and tactical goals to increase productivity and effectiveness of forecasting, scheduling, and inventory and capacity resources.

3230 - Introduction to Operations Management: Improving Competitiveness in Organizations

Effective operations and supply chain management contributes to the competitiveness and survival of an organization.  This course helps students to understand how concepts, principles, and techniques from operations and supply chain management can be leveraged to analyze, control, and improve critical processes responsible for efficiently making and delivering goods and services to the right customer, at the right cost, in the right quantity, with the right quality, and at the right place and right time (i.e., RIGHT6).  These critical processes reside in manufacturing, as well as service, organizations; these critical processes are evident in for-profit, as well as non-profit, organizations.  Students are introduced to key operational and supply chain challenges having strategic and tactical implications, as well as various conceptual aids and quantitative techniques to cope with these challenges.  While quantitative techniques are discussed, the focus is on using these techniques to help make informed decisions to overcome operational and supply chain challenges.

2322 — Operations in Action 

This course is designed to provide early business students, especially women, exposure to the field of operations and supply chain management (OM/SCM)

BA 3630.04 - Business Industry Cluster

Exploration of current interdisciplinary best business practices in industry. Students will work across business specializations to learn strategy and implementation details from current industry professionals.

BA 3632.04 - Business Industry Cluster

Hands-on experience in the execution of industry business practices to fill a need articulated by an operating public or private organization.

Published Articles

  • K. K. Boyer, A. M. Prud’homme, and W-M. Chung, "The Last Mile Challenge: Evaluating the Effects of Customer Density and Delivery Window Patterns," Journal of Business Logistics 30, no. 1.
  • Prud’homme, A. M., K. K. Boyer, and G. T. M. Hult, “An Analysis of Operations-Oriented Drivers of Customer Loyalty for Two Service Channels,” Direct Marketing: An International Journal Vol. 1, no. 2 (2007): 78-101.
  • G. Tomas M. Hult, D. J. Ketchen Jr., A. S. Cui, A. M. Prud’homme, S. H. Seggie, M. A. Stanko, A. S. Xu, and S. T. Cavusgil (2006), “An Assessment of the Use of Structural Equation Modeling in International Business Research,” Research Methodology in Strategy and Management, vol. 3 (2007). David J. Ketchen and Donald D. Bergh, eds., Oxford, United Kingdom: Elsevier JAI.
  • Boyer, K.K., J. Olson and A. McGee, “Drivers of Internet Purchasing Success,” POMS Chronicle 11, no. 1 (2004).

Books

  • Prud’homme, A. M., K. K. Boyer, “A Comparison of In-store vs. Online Grocery Customers,” in Grocery E-commerce: Consumer Behaviour and Business Strategies, ed. Niels Kornum and Mogens Bjerre (Copenhagen Business School, Denmark - Chapter 5).