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Steffanie Wilk

Associate Professor of Management & Human Resources
e-mail: wilk.17@osu.edu
phone: 614-292-0311
fax: 614-292-7062
address: 732 Fisher Hall
Fisher College of Business
2100 Neil Avenue
Columbus, OH 43210

 

 

 

Education

  • 1995 Ph.D. in Industrial Relations with an emphasis in Staffing, Training and Development, and Organizational Behavior. University of Minnesota, Minneapolis, MN.
  • 1989 B.A. specializing in Industrial Relations. Rockhurst University. Kansas City, Missouri.

Areas of Expertise

  • Mobility of workers and the permeability of organizational boundaries (e.g., how does information and experience transfer?)
  • Emotional demands of service work (e.g., do customers, supervisors, or peers create the most stress for call center workers? What effect does it have?)
  • Social relationships and networks of contacts at work (e.g., how do our relationships improve our performance?)
  • Why and how we help ourselves or help others in organizations