Marc Ankerman has been in HR training and education field for over 29 years. Marc is recently received the Provost Award for Distinguished Teaching for a Lecturer and was inducted into the Academy of teaching at The Ohio State University. Marc is currently a Senior Lecturer at The Ohio State University’s Fisher College of Business, delivering a variety of professional development courses to MBA students. He designed and created Enhancing Professional Interchange, which is a core course in the Fisher MBA curriculum. He also designed and developed the advanced professional interchange, enhancing written communication and a special PhD communication course, delivered at Fisher. In addition, he is the faculty advisor for a variety of Case Competition Teams at Fisher. Marc is a former Director of Training at Williams-Sonoma, Express, Michigan National Bank and Galileo International. He specializes in the multi-unit, multi-divisional retail world.
Marc is also President of Ankerman Training Solutions and specializes in employee retention, assimilation and onboarding, creating customized training solutions for his clients. A partial list of clients include: Giant Eagle, The GAP, Lane Bryant, Children’s Hospital, Columbus, dELiA*s, Dick’s Sporting Goods, Help Wizards, Tosoh SMD, MedCost Recovery Systems, Consumers Choice Awards, The Ohio Public Retirement System, Capital University and Law School, Nationwide Insurance, Trident Title Corporation, Street Fighter Marketing, and Sussan Corporation (Australia) Pty. Ltd. He has designed, developed, and implemented a variety of educational sessions including: call center training and development, sales training, presentation and writing skills, customer service, motivation seminars, time management, supervisory and leadership skills seminars, inclusion and diversity solutions, total quality management, creative problem solving, orientation and onboarding programs.
Areas of Expertise
- Communication Skills
- Presentation - Written - Case Team Coaching
- Human Resource Training and Development
- Organizational and Management Development (OD-MD)
- Phd (abd), Wayne State University
- M.A. Education, Wayne State University
- B.A. Mass Communications, Wayne State University