Marc Ankerman has been in HR training and education field for over 29 years. Marc is recently received the Provost Award for Distinguished Teaching for a Lecturer and was inducted into the Academy of teaching at The Ohio State University. Marc is currently a Senior Lecturer at The Ohio State University’s Fisher College of Business, delivering a variety of professional development courses to MBA students. He designed and created Enhancing Professional Interchange, which is a core course in the Fisher MBA curriculum. He also designed and developed the advanced professional interchange, enhancing written communication and a special PhD communication course, delivered at Fisher. In addition, he is the faculty advisor for a variety of Case Competition Teams at Fisher. Marc is a former Director of Training at Williams-Sonoma, Express, Michigan National Bank and Galileo International. He specializes in the multi-unit, multi-divisional retail world.
Marc is also President of Ankerman Training Solutions and specializes in employee retention, assimilation and onboarding, creating customized training solutions for his clients. A partial list of clients include: Giant Eagle, The GAP, Lane Bryant, Children’s Hospital, Columbus, dELiA*s, Dick’s Sporting Goods, Help Wizards, Tosoh SMD, MedCost Recovery Systems, Consumers Choice Awards, The Ohio Public Retirement System, Capital University and Law School, Nationwide Insurance, Trident Title Corporation, Street Fighter Marketing, and Sussan Corporation (Australia) Pty. Ltd. He has designed, developed, and implemented a variety of educational sessions including: call center training and development, sales training, presentation and writing skills, customer service, motivation seminars, time management, supervisory and leadership skills seminars, inclusion and diversity solutions, total quality management, creative problem solving, orientation and onboarding programs.
Areas of Expertise
- Communication Skills
- Presentation - Written - Case Team Coaching
- Human Resource Training and Development
- Organizational and Management Development (OD-MD)
- Phd (abd), Wayne State University
- M.A. Education, Wayne State University
- B.A. Mass Communications, Wayne State University
BUSMHR 2292 - Business Skills & Environment
Introduce the role of business in the lives of individuals, consumers, employees, and citizens. Focus on the concept of ethical leadership with emphasis on both oral and written communication skills for the business environment.
Prereq: Admission to the Business Administration major program. Not open to students with credit for BusAdm 499, 499.01 or BusMHR 2291.
BUSMHR 7628 - Advanced Personal Communication
Builds on the baseline skills developed in MBA 6281.01 Professional Development. Focus is on key elements of style and "polishing up techniques" for presentations. Evaluation and critique move to a secondary level, where presentations are improved and strategies are formed for next steps. This advanced course puts more focus on impromptu and organization techniques in presentation.
Prereq: MBA 6281.01.
MBA 6281.01 - Professional Development
Professional development and skill set enhancement in the areas of leadership, self-awareness, team-based work and ability to adapt to work life in the context of different organizational and global cultures.
Prereq: Enrollment in MBA program, or permission of instructor.